Question about Canon imageCLASS D880 All-In-One Laser Printer

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Canon Imageclass D880 all-in-one

I went to use the printer and 1 piece of paper wound up on the wheel. I have tried numerous things to clear the paper jamb and I have been unsuccessful. How would I get the paper out of the machine? I have tried pulling the cartridge and the paper is not visable, I cannot see it to take it out. I have tried pulling out the paper tray and, again, the paper is not visable. It's wound up at the wheel were is suppose to feed out of the machine.

Posted by Brandy Gregory on

  • 2 more comments 
  • mrsfoe87 Jan 19, 2008

    I have a paper jam but I have no clue where it is, I pulled out the cartridge, no paper was visible then I pulled out the paper tray-- again no paper is visible either, I have no clue where the jam is. HELP!!!!!

  • Anonymous Mar 07, 2008

    removed most of the jam but cannnot get to the rest that is lodged in the center of the rollers

  • Anonymous Mar 07, 2008

    removed part of a paer jam but cannot clear rest that is lodged in the center of the roler

  • tpappas Apr 21, 2008

    I had a paper jam. I unjammed the printer now the paper copies crooked and edge is torn. I wonder if it needs to be realigned, or there is still a piece of paper that is jammed and I cannot see it.



    thank you

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Anonymous

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The area you are describing is the fuser exit rollers. Most likely the upper and lower rollers are worn out and the paper jammed there. You will need a technician with the background on repairing this machine to fix it. This is a major repair.

Posted on Jul 29, 2007

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