I have audio but no visual

When I attempt to import a video file I open the browser window, select the avi file and have the option of a preview, when I do this I can see the film with audio, once I have imported however when I preview all I get is sound does anyone have any ideas as I am all out!

Travis Cooper Jul 30, 2007

Thank you for your help but the thing that is confusing me more is the first time I loaded Power Producer the preview screen had no problem in loading the sound or the image it was only after closing the application and then going back to the programme and attempting the copy again with the same file it started with these problems. Any ideas??
Travis Cooper Jul 31, 2007

I am using an IBM Thinkpad using windows XP, I have 1.25GB Ram and the processor speed is 1.50GHz. The file I am attempting to put onto disk is an avi file which is why it is a bit of a noodle scratcher. I did attempt last night to import a different file just incase the one I was using was corrupt but it appears that all of the avi files I try to use with this programme suffer the same problem, sound but no visual. If you need anymore info let me know as I am very grateful for your help and advice.

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Hi chunklebutt, Sounds like maybe you do not have the correct codecs on your system? or your application does not support the type of video you are trying to load. If you are trying to use an AVI, try the gspot codec application (www.headbands.com/gspot) and see if you can figure out what codecs you may need. Let us know if this helps, or if you are still running into problems. Good Luck!

Posted on Jul 30, 2007

Anonymous Jul 30, 2007

Hm, I see. well, that makes it more difficult to diagnose the problem.

Ok, please let me know a little about your computer setup/the filetype you are trying to load:

Model of computer, specifications (processor speed, MB of ram, operating system used)

What type of video file are you trying to load? if you are not sure, either look for a three-digit extension (looks like .avi or .mpg), or choose 'properties' to see the file type.

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