Question about SanDisk Sansa e260 MP3 Player

2 Answers

Wont turn on

My unit charges fine and connects to pc to download just fine. i disconnect device but cannot turn my device on.

Posted by Gina Allen on

  • Gina Allen Aug 03, 2007

    Take the battery out and put it back in.

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2 Answers

Anonymous

If it goes to the screen that says (SanDisk) and has the white lines on top and bottom and freezes, then just wait till the battery dies, plug it into your computer for a little while so that it has some juice in the battery and try to start it again

Posted on Aug 03, 2007

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Anonymous

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  • Contributor
  • 34 Answers

Make sure you dont have the device locked. There is a switch on the top of the unit

Posted on Jul 30, 2007

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• Make sure the player is not on hold. Look at the side of the unit and make sure that the HOLD switch is positioned to OFF.
• When you charge the player, does it indicate it's charging? If it does, connect the unit to the PC and poke the reset hold (at the back) with a paper clip until the lights on the unit go out. Disconnect the unit and try turning it on.
• Worst case scenario is the unit may be defective.

Hope this helps!


xo

R
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I have the same problem. The unit works until I connect it to whatever computer via USB (Mac or PC). The screen blanks out as soon as I plug in the USB cable. I have to disconnect the device and only then I am able to turn it on again. That started after Firmware update from V 2.90 to 3.00 . I am not sure this is causing problem. What about the firmware versions of your devices ? Are they all on the latest ?
However, does anybody know if there is a way to go back to firmware version 2.9 if it is not possible anymore to connect the device to any computer (evtl. through putting data on the microSD card ?).
Thanks,
Martin
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