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This is because only some are compatible. Theya re all taking space but only 17 can be played. Wal Marts devices are very picky, so check you manual and only put on the types(like mp3's, or songs no longer than 8 minutes, etc...) that are able to be played according to the manual.
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Ilo player must be synchronized, coping and pasting files is not enough:
Start Windows Media Player and select following menus: "File.", then choose "Add to Library." then the "Add"
button. Then, look for the folder where your keep the mp3s to upload.
Plug the Ilo MP3 player into USB.
Click the "Sync" tab that you find at the top of Windows Media Player . You will find the Ilo MP3 player on the right side of Windows
Media Player. If Ilo is not ther, then right-click on Sync tab and
click "Refresh Devices."
"Songs." on Windows Media Player . Highlight the son songs, and choose "Add to
"Start Sync" button that will appear at the bottom right corner of Windows
Media Player. The songs will then be uploaded to the Ilo MP3 player.
The may be a problem with your boot files stored on your MP3 player, try formatting which may fix this problem.
First you go to "Start" - "My Computer"
- Now look for something called "Removable Disk" - That is your MP3
Player - Now right-click on it then click "Format" - Now allow format
to complete and this should have fixed the problem.
Now you've formatted put some songs on, then unplug then try.
Good luck. Hope my solution was helpful in someway.
your ILO has somehow lost its file structure. look for a tiny pinhole to reset the device. if none, then remove batteries to attempt reset. if still no songs, then firmware upgrade if possible or copy file structure (using windows) from a friend's ILO.