Question about Samsung RS2630SH Side by Side Refrigerator

SBS Refrigerator mains frequency 50/60Hz

I have just bought a Samsung side by side refrigerator from a country running 240V 50Hz supply (Bahrain), the unit was immediately shipped and installed in a country running 220v 60Hz (Saudi Arabia). The problem is that since new the refrigerator side has continued to freeze up after about a week. The freezer appears to work fine. I have called the Samsung 'technicians' out three times and they have replaced the thermostat, checked the rest of the unit and assured me that all is well. When I pressed them for a solution to the problem on their third visit, they opted for the compressor being the cause of the problem. It is a 50Hz and not 60Hz compressor. Is this the cause of the problem? And if so by replacing the compressor with a 60Hz one will this fix the problem. I have replaced the heater with a local 220V one, as the original one did not seem to heat when connected to 220v, but then the internal rear of the fridge covering the cooling unit (heat exchanger?) unit just seemed to get hot and the fridge still froze over. I have ordered a new Printed Circuit Card at the lower rear in the hope that this might fix the problem but am still waiting for the card?.. I have trawled the net for some definitive information, as surely in this global village frequency problems must not be unique to me. Any help appreciated.

2 Answers

Anonymous

The problem was the main Printed Circuit Board was defective.

After waiting 8 weeks for a replacement from Samsung, it was repalced along with a new original heater all is well!

The best the local Samsung 'trained' technicians offered was 50% reduction on the price of a 60Hz Compressor!

Thanks for your help and advice

Posted on Jan 11, 2008

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38 Answers

This problem seems to be a common one and in my findings it was a faulty thirmister giving the wrong info back to the main board saying the fridge is not cold enough try that first it is the cheaper option good luck

Posted on Jul 27, 2007

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