Sansa m230 won't copy music

Hello, I am using Napster to Go version 3.8.1.4-US in conjunction with my sansa m230 mp3 player. I went to sync my mp3 player and it wouldn't load my song list on napster. I went into windows explorer and manually removed the songs from the mp3 player. Now when I go to sync music I get a transfer error saying A device attached to the system is not functioning. I have formatted the mp3 player in FAT format, have tried running in MSC and MTP mode, and have downloaded the latest firmware. I am stumped.

1 Answer

ThaMp3Doctor

Level 3:

An expert who has achieved level 3 by getting 1000 points

Superstar:

An expert that got 20 achievements.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.
Master
8,597 Answers

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

Add Your Answer

Upload

Upload an image from your computer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

Loading...

Include an image. It's worth a thousand words.

prev next

Related Questions:

0helpful

1answer

How do you delete stuff on your mp3 player

Your SanDisk Sansa Player does not allow you to delete files from within the player. Deleting Music Files On Your Sansa MP3 Player When your player is connected to your computer with the USB connector, you can use your computer file browser software to view all files on your player. Your player will appear as Sansa m230 or m240. Follow these steps: Playing Music 1. Use the USB connector cable provided with your player to connect the USB port on the top of your player to an open USB port on your computer. The player will appear as a Windows Portable Device on your computer. (Can’t find the USB port on your player? See The Basic Controls section on Page 3.) 2. Delete your music files to the player with software tools like Rhapsody, Windows Media Player or Napster Client. 3. To use the Windows Media Player, Rhapsody Client or Napster Client software to delete files to your player please refer to the Windows Media Player, Rhapsody Client or Napster Client help file. NOTE: While you can store and organize your audio files on your player using folders with names you select, your player will ignore folders and names. Instead, your Sansa player will extract information from each audio file so that you can use the software menu to navigate your files by artist, album title, song title, and other useful criteria.

Read full answer

Aug 27, 2010 • SanDisk Sansa m240 MP3 Player

1helpful

2answers

How i do i delete existing audio recordings, or at least tape over the existing ones?

You can download the entire manual here:
Sansa M240
The section regarding your query is pasted below:
Deleting Music Files On Your Sansa MP3 Player

When your player is connected to your computer with the USBconnector, you can use your computer file browser software to view all files onyour player. Your player will appear as Sansa m230 or m240. Follow these steps:
Use the USB connector cable provided with your player to connectthe USB port on the top of your player to an open USB port on your computer. Theplayer will appear as a Windows Portable Device on your computer. (Can't findthe USB Port on your player? See The Basic Controls.)
Delete your music files to the player with software tools likeRhapsody, Windows Media Player or Napster Client.
To use the Windows Media Player, Rhapsody Client or Napster Clientsoftware to delete files to your player please refer to the Windows MediaPlayer, Rhapsody Client or Napster Client help file.

NOTE: While you canstore and organize your audio files on your player using folders with names youselect, your player will ignore folders and names. Instead, your Sansa playerwill extract information from each audio file so that you can use the softwaremenu to navigate your files by artist, album title, song title, and otheruseful criteria.

Read full answer

Jan 13, 2010 • SanDisk Sansa m240 MP3 Player

1helpful

1answer

Sansa m230 No Longer Syncs with Windows Media Player 11

Try reflashing the firmware for your device you can find the latest firmware and flashing utilities from the SanDisk website. Make sure that you back your music up first because when you do this you are setting it back to factory settings.

Read full answer

Sep 29, 2009 • SanDisk Sansa m230 MP3 Player

0helpful

1answer

Scandisk Sansa M240 in stops transfering tracks at 8% on Napster

go to yahoo find a driver and then reregister napster it should work

Read full answer

Jan 18, 2009 • SanDisk Sansa m230 MP3 Player

0helpful

1answer

How do u free 8MB on a sansa m230

how do i free 8gb from my mp3 sansam230

Read full answer

Sep 11, 2008 • SanDisk Sansa m230 MP3 Player

0helpful

1answer

Dowloading

plug it into your computer with the included usb cable, go into my computer and select sansa m230 and drag and drop music that you have on your computer onto the player. you can also sync your music if you use windows media player.

Read full answer

Jul 24, 2008 • SanDisk Sansa m230 MP3 Player

0helpful

1answer

Sansa m230 problems

Do you use Napster by any chance? Some music services actually remove songs after the subscription expires, or if you haven't synced your Sansa to that service within 30 days. Convert all songs to mp3 format, and you will not have that format.

Also, your DB could have become corrupt. A firmware upgrade usually resolves it.

Read full answer

Jul 02, 2008 • SanDisk Sansa m230 MP3 Player

0helpful

1answer

Needs to sync

When you first synced your Sansa Clip to the initial computer, you probably synced it (knowingly or not) with a music subscription service such as Napster or Yahoo. If the subscription has since expired, you will get this message. Alternatively, if you tried connecting the Sansa player to another computer which does not have the aforementioned music service, the Sansa player wants to verify that your subscription to the service is still good. The best solution is to hook the player up to the original computer, and resync it with Napster or whatever music service you were using by opening that music service's program. Most of the time, when you connect the Sansa player to Windows XP, Windows will prompt you: Windows will ask what you want to do with the device. Instead of "Take No Action," just sync the player with Napster (or whatever music service you have a subscription to) - Windows will give you this option. If you music service subscription has expired, a more deatiled process may be required which falls outside of the scope of this solution. Try this suggestion first - if it fails, e-mail me back (don't send me a personal e-mail - reply through the FixYa website - I want documentation of everything).

-Tha Mp3 Doctor

Read full answer

Feb 04, 2008 • SanDisk Sansa Clip MP3 Player

0helpful

1answer

New sansa m230 isn't recognized

Reformat the player and reload

Read full answer

Jan 14, 2008 • SanDisk Sansa m230 MP3 Player

0helpful

1answer

Sync music to continue listening...

first you must format the player using msc mode then after that retransfer the songs to the player. If you are receiving this message it means that the songs on the player have expired. This is normal if you download the songs off rhapsody, napster or any online music stores and if you have ripped songs iwht copy protect music on it if you ripped them using windows media player 10.

Read full answer

Dec 02, 2007 • SanDisk Sansa e250 MP3 Player