Question about Archos AV 500 Digital Media Player

2 Answers

Format Hard Drive Error

I am experiencing great difficulty with the Archos Av500 model. Almost as soon as I turn it on, it displays an error message reading "Read access error - Can't read from hard drive". The only option available is to format the hard drive, so I attempt to do this and it begins to format the hard drive, but then it stops and returns to the original error message of "Read access error - Can't read from hard drive". It fails to be read by either of my computers so I can't format the hard drive that way either. Any help whatsoever would be much appreciated because the device is unusable in its present state.

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  • laura callan Aug 20, 2007

    where can i get new batteries? i live in australia

  • udai2912 Nov 11, 2007

    sir.,even i had the same problem...i tried chkdsk...as you told...no use same problem...if i try formatting directly...it stops after sometime...i changed with another hard drive 40gb...but still same problem...but what i found to be strange is when i insert another hard drive...i dont get format/menu options..i tried the original HDD in usb casing...then WINDOWS XP is unable to read the drive...pl try and help me

  • Kevin Flynn May 22, 2008

    Cannot format hard drive

  • mclrenf14 Jul 13, 2008

    error reading hard drive

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If the unit detects any form of Hard Drive Error it asks you to format the drive. Connect the unit to your PC and run ScanDisk or DOS Chkdsk on the drive. Will help to rectify any issues with the FAT. Windows XP & 2000 Running Check Disk Utility (ChkDsk) ? HARD DRIVE mode only If you still have problems with the file system on your AV 500 you can try to fix it using the DOS utility, check disk (chkdsk). Do the following; ? Make sure external AC adapter is powering the AV 500. ? Quit all running applications. ? Properly connect the AV 500 to your computer ? Wait patiently (up to 5 minutes) for Windows XP to show the local drive as mounted. ? Open a DOS window. Programs > Accessories > Command Prompt. ? At the prompt, type chkdsk e: /f . Use e: or f: or whatever drive letter is representing your AV 500. The /f argument tells the program to automatically fix errors. ? Be patient, this may take a while. ? When finished, exit the DOS Window and properly disconnect the AV 500 from your computer. Now try using the device. DO NOT try to defrag the drive. Let us know how you get on.

Posted on Jul 26, 2007

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Here's what i did to solve the 'read access error': I mounted new batteries and tried to boot several times.... then i charged the batteries again for half an hour mounted inside archos. Started and shaking the archos a little while booting up and it could suddenly read harddisk again. Working! :-)

Posted on Aug 19, 2007

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