Question about Philips E-Box FTR9965 DTV Receiver

3 Answers

No picture no sound

You can turn on tv and both lights are green. Top left corner of the tv says no signal. Sometimes the tv will shut itself off and the tv only, goes to red light. Unable to get picture and sound. I've ran a whole new cable line direct and still same problem. I've tested another tv and cable line works fine.??? Any suggestions? Philips TV model 42FD9954 and E Box model is FTR9965. Thank you for any help!!

Posted by on

  • 3 more comments 
  • Dennis Leatherman Jul 31, 2007

    I have taken the monitor and the e-box to a repair shop. Found out so far the monitor is good. The problem seems to be the E-box.
    They are trying to find out what in the box has gone bad. No signal!!

  • Dennis Leatherman Aug 06, 2007

    As of 08/06/2007 the repair shop gave back the monitor and the e-box FTR9965. They tried calling all their sources and Philips and no one acknowledged the part FTR9965. Does anyone know who or were to call for a new box or someone that has a repair shop and or schematic/manual??

  • Dennis Leatherman Jan 05, 2008

    Unfortunatley no. Still unable to watch TV, since the problem is not with the monitor we can watch DVDs. Hoping we can figure it out - we'll let you know if we have any progress, will you do the same?

  • Anonymous Feb 10, 2008

    we have the same problem have you found out some thing

  • Dennis Leatherman Feb 19, 2008

    pdpmaster thanks for the solution...but... but I need it dummied down a bit. Not sure what the "cp" or "PiP" are? Thanks



3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.


    An expert who has answered 1,000 questions.

  • Master
  • 1,694 Answers

Loss of video feed from set-top box can be bad capacitor in video circuitry,including PIP circuits,if applicable.......not my field of
expertise,so don't know if I can help very much.....T.

Posted on Feb 20, 2008


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 3 Answers

Check the cp on the PiP board,i think this is the problem.

Posted on Feb 18, 2008


  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

I have the same problem so it would be helpful to know if you've resolved this issue....

Posted on Jan 05, 2008

Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

2 Answers

My TV randomly switches itself off and the red light flashes continously and i have to pull out the plug. its getting more frequent

Samsung TV Keeps Shutting Down - Forums - CNET > Forums > Samsung

CNETJun 11, 2015 - When I turn the TV on for the first time each day it shuts itself off within 30 seconds. ... green light flashing red light is [standby term] green light is [lamp]flashing. samsung plasma 850 picks up other remote signals?
Jun 12, 2015
Samsung LED UN55B7100 turns off on its own.
Jun 11, 2015
Volume goes automatically to 0 on my Samsung LCD TV
Jun 10, 2015
Why TV turns off by itself?
Jul 12, 2012
More results from

Easy fix for new Samsung TV switching on and off power ...

? 4:41
Sep 15, 2012 - Uploaded by alwaysafix
My tv turns on and off by itself the minute I plug in the cable. .... Samsung E6030 led tv hv blinkin red light ...

Dec 25, 2015 | Televison & Video

1 Answer

Model KDL-50EX645. Why does audio fail and it shuts down continually?

Sony Bravia tv turns off and on repeatedly by itself - YouTube

? 1:32
Dec 5, 2014 - Uploaded by troubleshooterrors
Sony Bravia TV turns off and back on repeatedly by itself. Green light glows on Set top box continuously, and .

Oct 03, 2015 | Sony Televison & Video

1 Answer

Chunghop universal remote RM-306E code for lg tv

if you are using CHUNGHOP RM-306E this would be applicable for all brands of TV..

1) Turn on the TV
2) Press S button (top left corner) until red light on
3) Press Green button (power button top - right corner)
4) press volume + button (blue at the middle on the left) until the volume signal display on the TV
5) press S button again

Now you are set..
Test the remote function it should be working now.. if not repeat the steps above until you got it working..
Good luck..

May 07, 2014 | Televison & Video

1 Answer

No sky no happy

Unplug from the main power and that should reset your sky box. If still no signal get the dish looked at by a tv aerial company.

Apr 07, 2017 | Philips Televison & Video

1 Answer

The TV started turning itself off occasionally a

Most likley what it could be is an interferance in the TV. Modern TV's have a feature that will shut itself off when it is not receving a picture. For instance, after so many minutes of "snow" it will shut off.sometimes this can make the TV think there is no signal at shut itself off.Anyway, I suspect its an interferance issue. Perhaps moving the TV further from the source of the interferance might help.

Sep 17, 2009 | Televison & Video

1 Answer

LG 52SX4D turns off randomly.

My Lg 52"tv turn off and on

Apr 29, 2009 | Televison & Video

1 Answer

Phillips FTR9965 / 12s

The no signal message is there because the screen is waiting for a signal from the receiver, it then switches into protection mode (flashing red). The usual cause is a blown protection fuse inside the receiver.

May 27, 2008 | Philips E-Box FTR9965 DTV Receiver

Not finding what you are looking for?
Philips E-Box FTR9965 DTV Receiver Logo

Related Topics:

318 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips Televison & Video Experts

The Knight
The Knight

Level 3 Expert

76237 Answers


Level 3 Expert

8597 Answers

matt martin
matt martin

Level 3 Expert

1257 Answers

Are you a Philips Televison and Video Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides