Question about Sony Handycam DCR-TRV265E Digital Camcorder

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Windows xp compatability

Whenever i try to start picture package a box comes up on the screen, telling me i need to download macromedia flash player. I have tried this a number of times and still i get the same message appear! I've spent the last 2 days trying to sort this problem out & really dont want to waste anymore time over it. I will be eternally greatful if you can help me out. Yours sincerely, Anne Janssen.

Posted by Anne Janssen on

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Start > search for : macromedia ; delete all references , to - then go to macromedia for the latest copy ( or , the sony consumer website ) ;

Posted on Jul 29, 2007

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I have sondy handycam hc-36e but while runing the picture package showing error " to run this application, you need to install macromedia flash player first"


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I am wrting in regards to my Sony Handycam DCR-HC36. I am having problems with the Picture Package software when I try to load my video. When I try to transfer my videos (from my Handycam) to my Pesonal Computer, the picture package(software) menu does not appear on my PC(The picture package software is already installed).

Everytime I try to click on the Picture Package Icon on my desktop, there is a pop-up that says I "must install Macromedia Flash Player for Application to continue".

I went ahead and installed the Adobe (Macromedia) Flash Player and it still doesn't work when I try to click on the Picture Package Icon. The pop-up still comes up. I also, re-installed some of the requirements for the for the camera to work such as Direct X and Windows Media Player.

I also enabled my Javascript(active Script).

The problem is most likely within my PC(maybe I'm missing another type of software???), what do you think are my options in resolving this matter?

Please help me out

Anindya

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