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Posted on Jan 28, 2009

Laptop finding router but no internet connection

Recently bought new laptop. Set up and serched for wireless routers. I found mine, asked me to enter the password- which it excepted. Cant connect to the internet. It is connected to Virgin Media broadband which is working fine. Any ideas what I'm doing wrong?

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  • Posted on Jan 28, 2009
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If you can connect directly to your virgin Media Broadband and get internet then your laptop and broadband router is fine.

The wireless router appears not to have a DNS entry and you will need to add that manually.

I suggest that you connect directly to the Broadband modem, be sure you can get onto the internet. Once you have confirmed you can get onto the internet you need to get the dns information from your Broadband modem for later.

once connected directly to the broadband modem, click start>run> then type "CMD" then click open. you will get a prompt type the following and record the DNS Server ip addresses.

"ipconfig /all" then hit enter
this will display your ipaddress information but mostly you need the DNS server ip addresses.

once you have recorded them rerun the install, but this time instead of at the end of the install where it shows the Wireless router information you can modify or change it and add the DNS server entries.

Also by default most wireless routers ip address is 192.168.1.1 and you can type that from a internet explorer and change it from there as well. I believe it's no ID or user name and the password is admin.

Good luck

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