Question about HP PSC 1210 All-In-One InkJet Printer

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Pen failure message from utility

With new cartridges (56 & 57) installed about a week prior (they are still "pregnant or weighty" with ink), the printer stopped printing and a "pen failure" message appeared when i went to the utility. (Yes, the Error light was on and could not be turned off by any of my machinations.) What to do next? THANKS, jaygbee

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  • Anonymous Mar 11, 2009

    How do you clean the appropriate hp 1210 parts in the event of a 'pen failure'?

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Marcelo Pastorino
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HP tech support suggests cleaning the ink cartridge contacts and the contacts inside the printer for the cartridges. If this does not clear the problem, try replacing both cartridges (color and b/w) with new ones.

Posted on Jul 27, 2007

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Posted on Jan 02, 2017

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I need you to make absolutely sure that you followed the installation procedure of the cartridges correctly. Some manufacturers put a kind of tape on the cartridge when it ships from their factories to prevent ink from leaking out of the cartridge during transportation. This tape must be removed prior to installing the cartridge in a printer to allow the ink to flow out of the cartridge.
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