Question about Seagate USB 2.0 External Enclosure + 400GB ST3400832A UATA 8MB 7200RPM HDD (NEWITEM31875736) Drive Case
I have a 2.5" seagate 100GB that is enclosed in a aluminum usb HDD case. The connector is a USB Y cable. It is suppose to be compatible with USB 2.0 and USB 1.1. I am running windows xp home on my pc and there is suppose to be no need to install anything for this drive to work. It is suppose to be plug n play but my PC does not recognize it when I plug it in and I have tried all USB ports. When the HDD is plugged in the green light does come on but it is not showing up in my computer nor does the PC recognize it as new hardware. I just purchased it through EBay and it is said to be brand new. What am I doing wrong and how can I fix it or install it so it works.
You may not have installed the HDD correctly in the case... I had the same problem with my Thecus N1050 enclosure, the green power light on the enclosure would come on and the drive would spin up but my PC would not see the HDD!!??... I thought, becuase i could hear the drive spinning that i had it installed correctly but this wasn't the case, when i removed the enclosure again and FIRMLY pushed the HDD into the connector (all the way in) and connected it back up to my PC, it recognised it instantly. Hope this helps!
Posted on Oct 11, 2007
If your system in Win 98/SE/ME you need drivers installed. It's possible to install a 2.5 drive the wrong way on some adapters. Do double check that. You might try plugging in the other USB lead as it's possible one is power only (should be marked as such).
Posted on Aug 31, 2007
Well i happined to find out what the problem in my case was... basically the connector of the casing had gone bad.... so i changed the casing and now it seems to be working fine... also a friend had a similar problem... however inserting the two y jack cords in two different usb ports seems to have solved his problem.....
Posted on Feb 21, 2008
When I bought my first one it had the same problem. I ended up exchanging it for another one which worked.
Posted on Nov 06, 2007
The drive is relying on the PC's power supply from the 5v rail. The 'Y' connection is intended to be plugged into 2 USB ports to ensure that enough volts are around. How ever this may not be enough. So disconnect other other USB devices. Still not enough- the power supply is not up to it. The only solution to to change that caddy for one with its own main power supply.
Posted on Jul 25, 2007
If your running XP , go to control panal , Admin tools>Computer Management >Storage > Disk Management . Look for it there . If its there see if it says what file system . If none format it . If it isnt there then chack the jumper on the hard drive it self . It should be set to master or cable select .
Posted on Oct 25, 2007
SOURCE: I recently added a Seagate
I think I would run the setup application and see if it helps. You're relying on the Windows drivers for the drive and who knows how well they work.
1. Turn the computer off completely.
2. Disconnect the USB drive and any other USB devices (for the time being).
3. Turn the computer back on, put the installation disk in and follow the instructions. Don't connect the USB drive until you are asked! Having it connected before asked may not allow the installation process to work as it should.
4. When everything is installed, hook your other USB devices back up and see what happens.
If this doesn't work, go to the Seagate site and try out their external HD troubleshooter.
Hope that helps! Remember to rate the solutions!
Posted on Aug 10, 2009
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