For some reason, the picture (video as well as still pics) is black and white only. I have tried all the settings, using the latest software. Win XP Pro.
I bought this cam a couple of years ago (or 3?) and I remember then setting the s/ware to black and white. BUT that was on a different computer. Is there such a thing as a factory reset on these things?
1. Download and run a utility from Microsoft called AmCap.
2. Run it and select your webcam from the Devices menu. Verify the webcam output is visible.
3. Go the the Options menu and select Video Capture Filter.
4. Make sure that the Color Enable checkbox is checked, and the Saturation slider is in the middle. Or just click on Restore defaults.
Hope that helps.
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the camera's light sensor or metering system, for correct flash exposure is no longer working, that's why your shots is either black or white (overexposed or underexposed) the flash firing has loose its control because of the defective sensor, it now only depends on the charge current of the flash capacitor. If you'll wait longer time the charge is maximum picture result will be overexposed(white), and vice versa, less charge, dark result, have the flash assy replaced. Daylight no problem, it doesnt use the flash circuitry, thanks