Question about Philips 50PF9631D 50 in. HD-Ready Plasma Television

TV makes "expanding and contracting" sound and switches "off" automatically

TV is only 1 month old. During this time there has been the occassional contracting and expanding sound coming from the rear of the TV. Tonight the screen turned off (to black screen) with the green "on" indicator light still alight and then within five seconds the screen returned to the TV program I was watching. This happened five times in fairly quick succession. I thought it could be the TV overheating as the gas heater was on. But the room was only 22 degrees. After the heater was turned off the TV functioned correctly. If the heater is the problem what is going to happen in summertime when the ambient temperature reaches 30 and somtimes 40 degrees. Philips technical support have not heard of this as a common fault. I seem to always purchase the dud. Has anyone had the same problem?

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74 Answers

Take it back to the store with the receipt and make a fuss so they give you a new one in a box. Do not let them have it repaired, it may never be right.

Posted on Mar 24, 2008

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