Washer works with no clothes fine. with clothes the dc light comes on and won't sppin
With this post I’m attempting to enhance the troubleshooting process regarding dc/UC errors in Spin Cycle associated with the FAV6800A machine. The troubleshooting steps are more to help DIY owners but it could be good info. for other owners to pass along to their appliance repair service if you go forward with a repair. I’m a DIY’er who refused to junk my machine as long as parts cost did not trigger a replacement decision and I have some basic mechanical skills. What I have learned about these fail codes, dc/UC in Spin Cycle is…. this is a chronic failure condition associated with the FAV6800A series machine (no brainer per numerous posts in this forum) and I feel that most of the time these codes are associated with a clutch malfunction.
The troubleshooting guide packed in the console of your machine makes reference to this issue in the Will Not Spin section of the guide and states to replace the clutch. I re-lubed my clutch with WD-40 and I have been working with 30+ loads of varying size with no Spin Cycle errors since early December 08. I and two other DIY forum members found this issue to be a maintenance issue with the clutch, no out of pocket cost for me and I’m sure under $5 for the other two forum members, I had a can of WD-40 in the house. See the links I have attached within this post. There is a description of the clutch removal I did in those posts. I hope this works for others; I’m sure many of these machines head to the curb for bulk trash pickup. Maybe you can extend the service life of your $1K machine if this proves to be a clutch re-lube fix for this issue. Shame on Maytag for not placing a quality sealed bearing in the clutch…. my opinion.
1. Raise the top of the machine. Insert a flat blade putty knife approximately 2.5” from the left and right sides of the washer top, depress the spring tabs securing machine top to the washer base. Raise the top of the machine to observe the wash basket and tumbler action described in step 2...
2. With the top raised start a Spin Only cycle with no clothes in the wash basket, observe the wash basket it will begin to rotate CCW. Watch the tumblers, they should not rotate in spin cycle (maybe ½ turn at the start of spin cycle and that’s all). If the tumblers rotate while the wash basket is rotating you have a clutch malfunction and the Spin Cycle will fail with dc/UC errors. If this is not the situation move on to step 3. I need to post step 3 and the rest of this post in a comment.
3. Tub Displacement Sensor Diagnostics check.
This info is in the troubleshooting guide. I have typed the steps out just in case you do not have the guide.
3a. Enter the Service Mode by pressing and holding the Enviro Plus and Spin Only keys for three seconds or the display reads “00”
3b. Press the Super Wash key display reads “in”…something like that.
3c. Press Delicates the Display will show “UC” (Unbalance Closed).
3d. Push tub to the back right corner of the machine the display should change to “UO” (Unbalance open). Release tub and the display will show “UC” (Unbalance Closed).
3e. Press Hand Wash.
3f. Pull tub to the front left corner while pushing the tub down the display should change to “UO” (Unbalance open). If you receive these results your Tub Displacement sensor should be OK and I believe it’s not the component failure producing dc/UC errors in spin cycle. There is a more technical troubleshooting method to check Tub Displacement Sensor in the TS guide. Good Luck.!
Here are two forum members who followed the maintenance steps I took to re-lube the clutch and had positive results (no hard failure of the clutch, just a clean/re-lube of needle roller bearings in the clutch hub).
Posted by Guest on Feb 12, 2009
my whole load of clothes stuck in the washer. No spin, can not open lid.
Pull the 120VAC power to the machine then power back up. See if that will allow you to release the lid latches, If that doesn’t work try Step 1 listed below to release the washer top to gain access to the wash basket.
Posted by comvb on Feb 13, 2009
It wont spin
Are there any error codes with fail to spin?
Posted by comvb on Feb 13, 2009 It wont spin Are there any error codes with fail to spin? .. It looks like started to answer you on 2/13 and got sidtracked, very sory for that. Do you still need help?
Post back to twnhouse
You are paying for a lot of labor cost. Can you clarify the bearing replacement or is it a tub seal? Are you leaking water around the base of the machine? If you can’t DIY the fix you may have to look at a replacement. Call Maytag and complain 1-888-462-9824. 1st level svr rep offered me 10%, I said let me speak to a supervisor and she offered me 25% rebate on any Whirlpool product. I know about the bad taste in you mouth. I say this with great pain because this machine for me is very repairable I went the DIY route. I have basic mechanical and solid electronic skill sets which allow me as an owner to service the machine. The clutch can be purchased on line at this site or other parts supplier sites such as;
http://store.appliancezone.com/servlet/-...
See my comment posted on Jan 31, 2009. I’m going to order that part “25001169 “ to see if it will work as a poster used for a clutch replacement on a different forum.
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Clutch issue and possible time for a tub seal replacement
Google this for a post that covers the Clutch removal and inspection/repair;
""Neptune TL Washer FAV6800AWW"" you will find the Service Manual in post 5 of that sticky.
Google this for Outer Tub bearing rebuild;"" FAV6800A/FAV9800A Outer Tub bearing replacement""
Google this; Neptune TL Washer FAV6800AWW
This is a DIY Appliance repair forum and you can get the Service Manual and repair support at that site..
In the Sticky: Neptune TL Washer FAV6800AWW 5 post down you will find a link to the Service Manual. You absolutely need the Service Manual to DIY issues with the machine. It's not the best SM but will get you started. I also have repair post in that sticky to help with the most common issues that I have helped owners with. I'm an owner of a FAV6800AWW top load machine.
In that Sticky I discuss what is the cause of DC or UC unbalance errors and the fix.
I no longer post on this site no way to post a Sticky.
If you want to DIY the repair Google this phrase ""Sticky: Neptune TL Washer FAV6800AWW""" Read the post Part 1; DC or UC unbalance error codes in Spin Cycle what is causing this issue? Part 2 for the fix action.
Post your issue in the repair forum not in the Sticky. Please include your Model Number i.e. FAV6800A or FAV9800A and I will help you.
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Just an update for the DIY folks if you feel the need to replace the clutch in your FAV6800A machine, see this post … http://applianceguru.com/forum2/15141.ht...
Key into the part number this person purchased and installed in his in his FAV6800AWQ can’t beat the price.
I believe this is the clutch this person purchased as an assembly p/n 25001169 seen here.
http://store.appliancezone.com/servlet/-...
my whole load of clothes stuck in the washer. No spin, can not open lid.
It wont spin
I have the same problem with my Maytag Neptune. A repairman told me it would cost $450 to fix the clutch and bearings. Is it worth it?
I do have water that has leaked in the bottom of my washer. Does this change the repair of the clutch?
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