This error means that there is something obstructing the printing process. Check inside your printer through the gears that you can see under the lid. There should be something obstructing the gears such as dirt or in my case popcorn. There was even some paper caught underneath the rollers that I had to jiggle around to even see. Check VERY thoroughly.
5100 is a carriage error, check the timing strip for contamination(plastic strip about 1/4" in width)
The unit is not homing, check for obstructions.
1. clean **** strip film
2. clean **** strip film sensor (back of head carriage)(use contact cleaner)
Also, try this reset procedure:
1. Turn off printer
2. Hold down Resume button and press Power button.
3. Keep holding down Power button and let Resume button go.
4. Press Resume button 2 times then let BOTH buttons go.
5. Green lights will flash and then stop blinking.
6. When green lights are solid, press the Resume button 4 times.
7. Press the Power button and the printer should turn off, if not,
press the Power button once more.
8. Your printer should respond as normal..
If I could be of further assistance, let me know. If this helps or solves the issue, please rate it.
Thanks, Joe
I’m happy to assist further over the phone at
https://www.6ya.com/expert/joe_8b8c2cd6ce148309
I had just finished printing when it took another 4x6 photo paper as if to start printing. Then it stopped ( as though it has realised its error ). I then had to pull out the photo paper and ever since it makes a horrible noise when I first turn it on and the orange light keeps flashing and the computer shows error 5110. There is no paper jammed and opening the top and closing it and turning it on and off makes no difference.
I looked in its orifices to see if theres anything obviously wrong but cant find anything.
×