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Pictures Upload Fine, But Video's don't upload at all.

I have a mac and when i open it up in Iphoto the pictures upload but the video's don't. can you help me?

Posted by Alexei Luchak on

  • 2 more comments 
  • nootsy Dec 21, 2007

    I have the same problem, pictures upload fine but Iphoto or Imovie doesn't seem to recognize the video. My Mac is an iMac G5. As I was watching the video on how to connect (from the camera or the dock) to a mac I notice that they mention a firewire connection rather than the USB connection; (camcorder  came with the USB cable) , could this be the reason that we can't download the video?, does it make any difference?




    Stella

  • Anonymous Jan 04, 2008

    Greetings,


         I have the same problem.  I've been poking around for a bit and have come up with no solution.  I too have a G5.  I put a message in to the JVC customer support but have heard nothing back.  I'm a bit irritated that there is not some obvious solution.  Macs are usually better at things like this.  :)
    Ad Astra Per Aspera,

    Kevin

  • Anonymous Jan 11, 2008

    I have the same problem. Any solutions??????

    Bob

  • arubalover Feb 23, 2008

    We have the same  problem.  While on vacation, spent half of our time trying to download the video we have taken.  After e-mailing JVC tech support with no answer, we called once we arrived home.  They are telling us we need their software, 6Y35273-002A-S for $31.90 plus shipping and handling.  I am very fed up with JVC and this camcorder.  I have other JVC products and have never had a problem with any of them.  By any chance has anyone tried this software???  I am a little leery about ordering it, as our model number is not listed, but the tech said it is the right one.




    HELP!!!!!

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1 Answer

Anonymous

Try looking at http://www.pixela.co.jp/oem/jvc/e/index.html

Posted on Jan 13, 2008

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