Question about Canon PowerShot A520 Digital Camera

Lens doesn't extend and there's a rattle

This is my friend's camera but I am helping her fix it. It is roughly 18 months old and fell down some stairs about 6 months ago, however it has been working fine until now. The problem started with no warning. The camera currently does not have a memory card in it, but I'm told this problem is the same whether or not a memory card is in. When the power is turned on the screen says "Canon" and then goes black. After a few seconds the screen turns off. At no point does an error code appear. The lens does not extend at any point. If you put your ear up to the camera you can hear something like a high-pitched buzz, then a clicking (maybe this is the motor?). The noise stops when the screen turns black. If you shake the camera you can hear a rattle. What is the problem? Is there any way I'll be able to fix this myself?

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The lens mechanism is shot. An economic repairs is not likely. Contact Canon Customer support however.

Posted on Jul 24, 2007

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Hi,

As you have dropped your camera due to that lens barrel (focusing ring) is not able extend, Your camera need to be disassembled to get at the focusing ring at Service Center but you can try these solution.

What you can try to do is spray some compressed AIR into the lens to try to free up any sand or dust that may have worked its way in. If that doesn't help, you can gently bump the camera to try to free the focusing ring.

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I am sorry to say that this is a problem related to the lens mechanism. The lens gears may have kinked/slipped when you fell down and this seems to be the reason why the lens cannot extend retrace. Unfortunately this is one repair that you don't wanna do yourself. The lens assembly has to be completely disassembled just to know the exact cause of the problem and any further damage means a new camera. Panasonic will charge you the cost of a new cam to fix it. So to get an estimate from your local camera tech would be the way to go.

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My friend had that hapin, the lens got stuck and the camera wouldn't turn on. I first asked if she still had warrenty on it. When she told me the warrenty was probebly long over, we concluded that there would be nothing to lose by try ing to fix it.

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Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Lens errors (E18 errors on Canons) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...

Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html

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Lens doesn't extend and there's a rattle

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Lens doesn't extend and there's a rattle

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Anonymous

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Silver lens shroud fell off and now the lens wont extend out and the display is reading"lens error"

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