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Lens doesn't extend and there's a rattle

This is my friend's camera but I am helping her fix it. It is roughly 18 months old and fell down some stairs about 6 months ago, however it has been working fine until now. The problem started with no warning. The camera currently does not have a memory card in it, but I'm told this problem is the same whether or not a memory card is in. When the power is turned on the screen says "Canon" and then goes black. After a few seconds the screen turns off. At no point does an error code appear. The lens does not extend at any point. If you put your ear up to the camera you can hear something like a high-pitched buzz, then a clicking (maybe this is the motor?). The noise stops when the screen turns black. If you shake the camera you can hear a rattle. What is the problem? Is there any way I'll be able to fix this myself?

Posted by Bob Smith on

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Anonymous

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The lens mechanism is shot. An economic repairs is not likely. Contact Canon Customer support however.

Posted on Jul 24, 2007

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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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Here's some things that you can do to try to correct it. They only seem to work for less than 50% of the lens errors, but if the camera is out of warranty, they're worth a try:

http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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http://camerarepair.blogspot.com/2007/12/fixing-lens-error-on-digital-camera.html
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