Question about Sony DRX-830U (027242700338) DVD RW Dual Layer Burner
My dvd drive was working fine, but now it's not responding. I've tried turning off the power, but all I get is the green indicator light. It won't even eject. Please help.
I've the same problem as hitdog23. I was only able to use my Sony DRX-830U once. It worked great until I used it with DVD Shrink and now it won't work at all.
I've called a few electronic repair shops but they all suggest I buy a new one since it's too expensive to repair. I even emailed Sony's customer service but that was last week and still no reply. I'm very disappointed.
If you google "Sony DRX-830U DVD Shrink," there are apparantly quite a few people with the same exact problem. I would think that a brand like Sony would warn customers by now with a sticker on the box or something. "Do Not Use with DVD Shrink or Will Turn Into Piece of ****!"
Posted on Jul 15, 2008
Dvd shrink killed my drive also just like this...
Posted on Jul 03, 2008
I an sorry to say but it appears ya drive has gone faulty :( I have seen this a number of times at the shop.. If ya have a stuck disk it can be gotten out by using a straightened paper clip and inserting it into the hole in the front of the drive, and by pushing it in the drive door will be opened.
Posted on Jul 26, 2007
Tips for a great answer:
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May 13, 2013 | Kanguru Computers & Internet
click start control panel administration tools computer management device manager look through all of your devices if you see a yellow question mark?or exclamation mark ! or red x
right click to reinstall drivers or
if you can see your usb but its not working
ports(com&lpt)right click update driver
if this fails to fix the problem
check usb leads for secure dust free seating
sometimes the wires inside the cable will be damaged due to bending or stretching or placing heavy equipment upon the cable
just replace the cable of the hard disk, when you plugged the external disk drive you got that windows could recognize the USB device change the cable everything should work fine again,
check the USB leads that attach to the motherboard usually red-white-green-black make sure they are securely seated and have no dust build up on them dust will cause static and a lot of unforeseen problems
hope this helps
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