Question about Plustek OpticFilm 7200i Film Scanner

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Problems with installing a plustek 7200i film scanner

I have tried to install this scanner but when I try and use lasersft scanning software,an error message keeps coming up saying that the scanner cannot be found! I have checked the device manager and the scanner is there and is supposedly working properly.I have tried to load this scanner on my sons computer and I get the same problem. I have however successfully loaded it on a laptop and it works perfectly.All the computers run on Windows XP professional. Help!!! Thanks Roy

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Delete the software. restart computer Come off line. Disable the anti virus software and fire wall. Now reinstall the software. Check out that is runs before reinstating A/V and firewall.

Posted on Jul 24, 2007

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Posted on Jan 02, 2017

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I just bought A Kodak esp 3250 series AIO printer. I can print from computer, copy and all that but whenever I try to scan to computer or even preview scan I get a error saying :An error occurred while...


Try a new USB cable. Scanners require bidirectional communication with the computer and thus can fail when printer itself works. (If you use a print server or USB hub, try a direct connection.) Also try changing USB ports.

Another thing to try is to remove the TWAIN driver and reinstall it. This requires the original software CD from Kodak.
1. From your computer desktop, click Start > Run. (In Windows 7, type run in the search box then click on Run.)
2. Type %windir%, then click OK.
3. Double-click twain_32.
4. Right-click Kodak, then select Delete.
5. Insert the KODAK All-in-One Printer Software CD into the appropriate drive, then go to D: > printer > scanner.
NOTE: The CD is indicated by D: above. The CD drive may be a different letter on your computer.
6. Double-click aioscannr.msi, then follow the instructions to remove it.
7. Go to D: > printer > scanner, then double-click aioscannr.msi, and follow the instructions to install the file.
8. Open Home Center Software:
a. Select Scan Documents and Pictures.
b. Scan a document.

Unfortunately, if the error persists, the scanner may need service. Contact Kodak: http://www.kodak.com/go/contact .

I hope this helps.

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Auto detection can not be set as default


A 'Driver' is only the software portion to connect two hardwares. You need to install a printer driver for Printer, or a DVD driver for a DVD drive. Similarly, the scanner driver just connects the scanner to the computer.
You need to use a Scanning software to use the scanner. Canon offers CapturePerfect 3, using which you scan documents, do rotation, convert to PDF etc. CP3 has option to detect the page size. CP2 is available free of cost from Canon sites. CP3 comes with the scanner.
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Have you installed the scanning software for the printer? If the software was installed what is the error message. if it says "scanner error" try to scan and check the scanner glass if there is a light if there is no light then the scanning mechanism is not working properly.

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Hi there,
  • Unplug the Scanner cable from the computer.
  • Unistall the Scanner drivers from Device manager and also unistall the all the Scanner appications
  • restart the computer
  • try to download drivers from the website
  • after installing drivers and software it will ask you to connect the Scanner.
  • then you can connect the Scanner and and try to Scan.
Hope this help. Please Rate My Response! Thanks! 
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did you installed software from the cd that came with it?

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hey i also had this type of problem. but i solved it and hope it will solve yours too.
first of all uninstall all ur hp drivers and softwares related to the hp printer. then restart your pc. now disconnect ur printer with ur computer and turn it off and again on after 15 secs.
now insert the cd which i have got with the hp printer in the cd-driver of ur pc and install the driver.
after the installation is complete, connect ur printer, but do not remove ur cd.
then start scanning, and if it will again ask for installing driver, u dont have to worry it will install it from the cd.
this would surely help u, if problem persists, please tell me.

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What is your operating system?

If XP, check your device manager to see if the scanner is being recognized by XP.

What is your scanning software?
Try to use another scan program ( a free demo version should work fine.)

Are you using TWAIN or an ISIS driver? If it is a TWAIN driver, then any Photo editing program should be able to connect ( usuallly!?).

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try to fix the usb cable or just replace it and reinstall the drive software disk. bye.

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