When I was using my camera it randomly died. The lens didn't even retract. I thought that maybe the batteries needed to be changed, but that didn't help at all. I have tried many different kinds of batteries, ones made especially for digital cameras, recharagable ones, etc. None of them will work. I don't remember doing anything to damage the camera, I don't think it has any water damage or that it has been dropped. It stopped working after I had had it for about 7-8 months. Is there anything I can do to fix it?
If You had had it for 7 o 8 months and you have receipt of purchase then instaed of trying naything else please contact Customer Support its there responcibility to solve the fault or replace it with new.
All the best
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Sorry about your moms camera Terry... but it sounds like it needs the lens replaced. If the lens is stuck out at an angle you can *SNAP* the inner lens section back into place if you're lucky, and it will work again like normal.
I don't know your model, but a refurb lens can usually be installed for about $75 including return shipping. You should check the replacement cost of a used camera and see which is cheaper in the long run.
Hope this helps!
Owner, Darntoothysam.com Digital Camera Repair
check first if battery is ok, maybe your problem is your barrel, if barrel not function properly you need to change motor or barrel allignment. if barrel is ok you have short circuit in your assy pcb main.
The only thing not functioning was the lens I could turn on off see menus etc but could not take a picture and the lens would not retract - My husband cleaned the battery terminals on battery & in camera -IT WORKED !!!! good as new -