My son has a colby player that quit working. I could read the files on it. Solution: I copied the file to my hard drive and reformatted the player (use default setting FAT) and recopied the files back to the player. i turned the player back on and started listening to the music. I am not sure what caused the problem to start with, but it works now.
Are you holding down the on/play/pause button for long enough? You have to depress it for like 5+ seconds before it turns on, and when it turns on it is on 'pause' by default. Sorry if you've already tried this, it's just that this was the problem I was having.
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Pull Mp3 player out of the USB port. Walk directly to trash can. Discard immediately. Turn around and give yourself a swift kick in the arse for not doing this sooner. I've wasted hours on this as well.
i had the same problem, but after connecting it to my pc, via usb and looking in my computer under removable storage to open up the files in the player and make sure they were there, the player starting to work again after removing from my pc, worth giving it a try, unless you save all the mp3's to your pc then do a factory reset, within the player menu.