Question about SanDisk Sansa c250 (2 GB) MP3 Player (SDMX7-2048)

Sansa c250 not working at all!

When i turn on my sansa nothing show on my screen! The light goes on on the menu button and control pad but nothing else happens! The screen just doesn't show at all. If a press anything it will still stay that way. And i have checked if it was on hold and it wont show up on my computer when i plug it in with my usb cord

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34 Answers

2 Suggestions: 1) It may be that the battery isnt charged, let the unit charge fully 2) If that doesnt work, its probably time to send the unit back to sandisk

Posted on Aug 07, 2007

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1 Answer

My sansa is locked. how do i unlock it

Hi strena2u..

Power off
Turn ON lock/hold switch so it shows the orange
Hold down the "DOWN" BUTTON
Press menu/on while still holding "down" button
Please take time to rate me

Aug 18, 2011 | SanDisk Sansa c250 (2 GB) MP3 Player...

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When i turn it on it only whows the sandisk sing

You can try to reset your device...
To reset sansa
Press to power on/off, enter menu, or hold 15
seconds to reset your Sansa.
Or-To reset the sansa = Hold down power button for 20 seconds.
if that doesnt work, let me know
Thank you
Belbwa

Feb 24, 2009 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa e250 Menu won't show!!!! please help!!

http://www.sansa.com/support/sansa_e200/faqs

STEP 1 – Reset the device

Press the Power button and hold it for approximately 10 seconds.
Release the Power button once the device is powered down.
Turn the device back on.

STEP 2 – Download and Install the Sansa Firmware Updater

I hope that helps. If not, please post a comment with an update to your problem.

Jan 01, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

My Sandisk Sansa c250 wont charge or turn on

Opening the player up was a bad idea. You probably could have run the Sansa Recovery Tool from Sandisk's website, but now you might have moved the hardware around - there is YouTube video that shows the inside of the Sansa player (several actually) that might give you some hints. But try the soft fixes first:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Dec 16, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

SANSA E200 NOT SHOWING THE MENU SCREEN

Try to format the SANSA E200.

You can do this by simply holding down the Power/Menu button for about 15 seconds. After the reset, any changes you have made to the e200 during its last use will be lost.

PLEASE RESET USING THE RESET PIN PRESENT IN THE SIDE.
AND FORMAT THE PLAYER . if this dosen't work your player is faulty

Nov 21, 2008 | Computers & Internet

1 Answer

Sansa c250- Still having problems, now worse

The hardware might be damaged/faulty - call Sandisk and find out if you are still in warranty.

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Oct 12, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

2 Answers

Sansa c250 not starting

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Aug 11, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa E250 Black screen lighted wheel, wont do nothing else.

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

It not coming up

I was having the same problem but then my uncle showed me how to do it. Try putting the sansa on lock then while holding the rewind button plug the mp3 player in. It works!

Mar 05, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Charging

is it on or off when you plug it in? try both.

you could also try a different computer, only two of the 3 comps in my house even recognize my player.

Jan 14, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...