Question about HP Pavilion ze2000 Notebook

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My icons will not come on my desktop

When I turn on my laptop it goes all the way to my desktop but then nothing happens. I have to go to task manager to turn it off because I can't get to start to log off or shut down. I need to do school work but can't get my computer to work. i figured I could go to task manager and do something but that didn't work and it's not the battery otherwise it wouldn't come on.

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  • charlie2230 Mar 04, 2008

    When I start my computer it starts with windows but then the screen goes blank no icons appear. Do I go on to the Safe Mode before starting the Task Manager to start 'explorer.exe'

  • ali_wechahy Jul 05, 2008

    when my laptop started the desktop icons and the start menu didn't appear. i usually open the task manger and run the explorer every-time i turned it on. please can anyone help me to fix this problem

  • dollym Aug 13, 2008

    Hi ,

    My computer have a same with other computer .Desktop icons and start menu didn't appear , I already try your one solution but i can't ..please give me the best solution ,i already use "explorer.exe"..

  • ritter726 Aug 17, 2008

    I use Windows 2000 Server Professional Service Pack 4, I have the same problem, but I can't get my task manage to pull up. I press Ctrl + Alt + Delete and the window appears, but clicking on Task Manager does not do anything. How do I fix this?

  • Anonymous Dec 07, 2008

    what do i do i got the same problem i cant get the icons to come up on my desktop when i try to drag my mouse i con turns into a circle with a line through it x.x help pl0x >.> all i see on the desktop is the wall paper everything else works fine e.g. the task bar and internet explorer.


  • Anonymous Dec 28, 2008

    yeah that didnot work any other ideas bright spark



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This maybe due to the "explorer.exe" process not running. Try pressing ctrl-alt-del, to start the task manager then select the "processes" tab and click on "file". In the "create new task" window type "explorer.exe" (without quotes) & click OK. Your desktop icons should magically appear!

Posted on Jul 23, 2007


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1 Answer

When i turn my laptop on nothing happens. The screen remains black?

Hi, try to use Ctrl Alt and delete keys at the same time . If you get the task manager simply go to new task and type explorer.exe and hit enter. that will restore your desktop. go here or

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The laptop seems to have a problem with explorer not loading properly (this is the program which loads up the taskbar, icons etc)

Hold down Ctrl, Alt and press the delete key. Dependent on the operating system it will either go to list or load up Task Manager, ether way you need Task Manager.

When Task Manager loads up in the top left corner of the window you will see File, click on that and select New Task (run), click on that and in the box type explorer and click OK, The desktop should now load up.

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There may be nothing running in task manager that you can see but there is still something running,My advice is to take it to your local Geek Squad or preferred computer tech you most likely have a virus that is slowing down your computer process.

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May 18, 2010 | Computers & Internet

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Press the [F5] key to "refresh" the desktop.
Your user profile may have changed. Are you using the same user name as before?

Try this:
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After turning on the computer, nothing happens.

Hi Becky,

It sounds like you may have something suspicious going on in the background. As a start I would recommend downloading MalWareBytes AntiMalware (here)

Install the software, at the end of the installation it will ask you if you want to update and run the program. I would advise doing both and letting it preform a quick scan when it starts up.

Give that a shot, if you notice the program found a lot of suspicious entries, remove them and reboot..

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Hi - I have no direct experience with this in Win 2k.
Trolling round the 'net I find these possible answers:

try this

try this

try this

Good Luck!

Aug 17, 2008 | HP Pavilion ze2000 Notebook

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