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Question about SanDisk Sansa e250 MP3 Player

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Computer won't read mp3 player

I have a Sansa e250 mp3 player. I just ran the recovery mode to get rid of a previous problem. But now, whenever I connect my mp3 player to the computer, it doesn't work. The mp3 player will say it's connected, but the computer won't say anything at all. And when I run rhapsody, it says "please connect device". Same thing with windows media player. Did I skip a step or is there something that I need to install or reinstall for my computer to recognize my device?

Posted by Rachel Yarnell on

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Anonymous

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I just changed mine to the MSA setting and then it loaded as a USB storage drive and could be fully accesed... Seems to contradict an earlier posting. If you are not, (and don't know why you would want to...) using MS media player to manage your music, this should work fine...

:-)

Posted on Jan 26, 2008

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Try checking for the mode the player is in, SETTINGS>USB MODE> choose MTP/AUTODETECT. It may be that the setting is in MSC that is why it is not being detected by your computer. If all else fails try updating your windows media player software.

Posted on Jul 23, 2007

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Computer won't read mp3 player

press the + for a couple sec then it a wizurd should pop that should work
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Computer won't read mp3 player

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
0helpful
1answer

Computer won't read mp3 player

I am going to assume that you have read my FAQ on Sansa players. If not, I will reprint it below. I had one in particular with which all of the below methods had failed - I simply plugged it into another computer - other than the original, and presto! it came back to life again!

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
0helpful
1answer

Computer won't read mp3 player

Use REC instead of volume + in the instructions below:
These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor
0helpful
1answer

USB2.o and MSD mode

You need a memory card.


sincerely, Britani
1helpful
2answers

My sansa e250 ask me this

Solution:
1. Put Lock on.
2. Push and Hold Both Rec and Power buttons while the power is off.

Then message should show saying: " Welcome to Recovery Mode"

0helpful
1answer

Computer won't read mp3 player

First, reset.
If that fails, then try to download the Sansa Connect Recovery Tool from:
http://www.sandisk.com/Retail/Default.aspx?CatID=1532
If that still fails, upgrade the firmware from the Sansa website
If that fails, uninstall the software from the installation CD and reinstall it from the Sansa website.
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I have a problem with my sansa e250

Volume + while connecting to computer will send Windows into recovery mode
0helpful
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Sansa not connecting to computer

try going to recovery mode and upgarade the firmware of the player. Recovery mode = enable hold switch press the record button and press the menu button until it shows welcome to recovery mode on the player.
1helpful
6answers

Computer won't read mp3 player

Same exact problem! Sorry I'm no help > My Sansa e250 has been working fine for about a year. No problems, I can charge and sync it. > Now all of a sudden I have a problem. > My PC does not see the Sansa. Why? > I enter recovery mode. I see: > Welcome to "Recovery mode" Please connect USB Cable. > I connect the usb cable AND NOTHING HAPPENS! > Yes I read all about recovery mode on the internet. I tried it in both MSC mode and MTP mode. > How can I get my computer to see the sansa? > If my PC can not detect the Sansa then I cant get a firmware update now can I?
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