Question about HP LaserJet 3380 All-In-One Printer

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Can't print, copy, fax, or scan

Keep getting a scanner error power on power off message

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Leroy Elliott

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Uneconomical to get repaired. Sorry

Posted on Jan 28, 2009

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1 Answer

Setup/configuration issue, error message, scanner error 0x10. How do I fix this?


unplug power at the wall outlet
wait 5 minutes
press and hold the power/on button for 60+ seconds
keep holding while plugging back in, and for another 60 seconds after, then release if that doesnt work it is an internal fault which would require repairs or exchange in your case

Jul 19, 2015 | Epson Expression Home XP-420 Wireless...

1 Answer

My Lexmark printer when turn on it makes noise and it can not print with a error code 2200


Hello thanks for using Fixya

The 2200 error message indicates a scanner stall or jam. The steps below will help you to resolve the issue and clear the error message.

Step1.
Power off the All-In-One (AIO) and remove the power supply from the back of the unit. Wait 30 seconds. Then reinsert the power supply and power the AIO on.
Did the error message return?
Yes:
Continue to step 2.
No:
Attempt a test scan. If the error message does not reappear, the error is resolved.

Step2. Power off the AIO and remove the power supply from the back of the unit. Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove both cartridges, close the top cover, reinsert the power supply, and power the AIO on.Did the error message return?
Yes:
Continue to Contacting Lexmark.
No:
Continue to step 3.

Step3: Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Insert the color cartridge, close the top cover, reinsert the power supply, and power on the AIO.
Did the error message return?
Yes:
Repeat step 3 with another color cartridge. If the printer fails again, continue to step 4.
No:
Repeat step 3 and install the black/photo cartridge. If both cartridges are installed, attempt a test scan. If the error message does not reappear, the error is resolved.

Step4: Power off the AIO and remove the power supply from the back of the unit. Open the top cover of the AIO. Using the carrier belt, move the cartridge carrier to the middle of the unit. Remove the color cartridge and insert the black/photo cartridge. Then close the top cover, reinsert the power supply, and power the AIO on.
Did the error message return?
Yes:
Repeat step 4 with another black/photo cartridge. If the printer fails again, continue to Contacting Lexmark.
No:
Install the color cartridge. If the printer fails, continue to Contacting Lexmark. If the error message does not appear with both cartridges installed, attempt a test scan. If the error message does not reappear, the error is resolved.


I hope this solution will helpful 4 u
Please don't forget to click on Four thumbs which are given below if it is helpful
THANKS & Keep Using Fixya

Feb 11, 2011 | Lexmark P4350 All-In-One InkJet Printer

1 Answer

Printer will not print showing error 2200. How do l fix it?


This is a scanner error. You could try the following...
Power off and remove the power supply(Power Cord) from the back of the unit.
Open the scanner cover. Check the scanner glass for cracks and the scanner casing for cracks. Close the scanner lid.
Open the top cover
Using the carrier belt, move the cartridge carrier to the middle of the unit.
Remove both cartridges, close the top cover, reinsert the power supply, and power on.
IF THE ERROR MESSAGE DID NOT COME BACK....
Power off and remove the power supply from the back of the unit.
Open the top cover
Using the carrier belt, move the cartridge carrier to the middle of the unit.
INSERT THE COLOR CARTRIDGE ONLY,
Close the top cover, reinsert the power supply, and power on
IF THE ERROR MESSAGE RETURNS.. GET A DIFFERENT COLOR CARTRIDGE AND REPEAT THIS PROCESS....
IF THE ERROR MESSAGE IS GONE,
Power down as before, do all the same to get the carrier to the middle of the unit and RE-INSTALL THE BLACK CARTRIDGE.
Power back up as in previous steps...
NO ERROR? SHOULD BE GOOD TO GO..
ERROR?? TRY DIFFERENT BLACK
If after trying all of the above and the error message does not go away, you unit would need serviced (if it's under warranty, it's worth it; if not, you might want to replace it.)

Nov 15, 2010 | Lexmark P6250 All-In-One InkJet Photo...

1 Answer

Can anybody tell me whats wrong i keep getting scanner error


try uninstall your software for your scanner and reinstall it after restarting your PC

Oct 08, 2009 | Office Equipment & Supplies

1 Answer

My 5800 keeps telling me to unlock it when I click scan, but I can't find the lock anywhere.


The 5800 scanner does not have a physical lock switch. DO NOT attempt to open the scanner and unlock the hardware. This could be either a hardware failure or software
Toggle the lock switch on the scanner leaving the switch in the unlocked (open padlock) position.
Ensure you are using the correct power supply for your scanner. If you are using a power supply that has the incorrect DC output, you will get a scanner locked error message. This flatbed scanners has I believe 100-120V AC input and 12V DC output.


Plug the power directly to the wall, not a UPS battery back-up, power strip or surge protector. Power fluctuations from a UPS battery back-up, power strip or surge protector may be causing this error. If all this fails try reinstalling the scanner driver

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Aug 18, 2009 | Visioneer OneTouch 5800 Flatbed Scanner

1 Answer

Can't find "cartridge error 50C" in my Dell owner's manual


Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.
  4. If this does not resolve the issue, try the troubleshooting steps for the other cartridge errors below.
Cartridge Error
Complete the following instructions:
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Aug 13, 2009 | Dell A940 All-In-One InkJet Printer

1 Answer

How to unlock Visioneer OneTouch 5800 Scanner


i was getting this message when i was using the wrong power supply, i used a diffrent power supply and restarted the computer and it no longer says it, so i couldnt tell you exactly which one made it work, but now i get a box telling me i dont have enough disk space??? any anwsers for that??

Jun 25, 2008 | Visioneer OneTouch 5800 Flatbed Scanner

1 Answer

Error code 50c


Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.If this does not resolve the issue then try the next steps.
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

May 26, 2008 | Lexmark X5150 All-In-One InkJet Printer

2 Answers

Lexmark x6100


Cartridge Error 50C
Your print cartridge has shorted.
  1. Power off your All-in-One and unplug it.
  2. Plug in your All-in-One again and turn it on.
  3. Uninstall and then reinstall your cartridges.If this does not resolve the issue then try the next steps.
  1. Power off your All-in-One.
  2. Use both hands to lift up the scanner unit until the scanner support holds it open.
  3. Turn the All-in-One on. The print cartridge carrier moves and stops at the loading position, unless the All-in-One is busy.
  4. Remove the color print cartridge.
  5. Lower the scanner unit until it is completely closed.
  6. If the error message reappears, replace the black print cartridge with a new print cartridge.
    If it does not repeat steps 1-3 and then go to step 7.
  7. Reinstall the color cartridge and remove the black print cartridge.
  8. Lower the scanner unit until it is completely closed.
  9. If the error message occurs again, replace the color cartridge.
  10. If an error message reappears, repeat steps 1-3 and reinstall both print cartridges.
  11. Lower the scanner unit until it is completely closed.
  12. If you receive the error message again, replace both cartridges.

Good luck and dont forget to rate me!!!

Dec 19, 2007 | Lexmark X6100 Flatbed Scanner

2 Answers

HP 7140xi scanner failure error


Hi,

Please click on the web link given below and perform the steps as given in the web page to fix the issue.

http://h10025.www1.hp.com/ewfrf/wc/genericDocument?docname=c00787271&cc=us&dlc=en&lc=en&jumpid=reg_R1002_USEN

For further information contact HP chat support, its free of cost.
CLick on the web link to chat with HP technician.

http://welcome.hp.com/country/us/en/contact/chat_1.html

Have a great day!

Oct 13, 2007 | HP OfficeJet 7410 All-In-One InkJet...

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