The washing machine has water in the drum which hasn't drained. i can't seen to find a filter or can see anywhere which is blocked, thanks Anthony
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The first question you need to ask yourself is, "is the drain pump running?" If you can hear the drain pump running when it tries to drain, then more than likely you have a clogged drain pump, or drain line. Here's how you can determine which one: You can check the drain line by seeing if it collapses when the pump starts to run. If it does, then you know you have a clogged line somewhere BEFORE the pump. This usually means an article of clothing has gotten between the wash basket and outer tub and is stuck in the line. If the line is full of water and doesn't seem to be going anywhere, hook up a wet/dry shop vac to the drain hose in the rear of the machine to see if you can pull water from the tub, through lines, and through the pump. If you can't, you know you probably have a clogged pump, or drain line AFTER the pump. If the drain pump does not come on, you may have a pump failure. In either case, you need to drain the water from the tub. A wet/dry shop vac does a great job at pulling water from the tub, so you don't have to bail. Let me know if this helps.
Posted on Jul 22, 2007
If the door latch is broken, the washer will definitely not start or complete a cycle. The latch itself is fairly easy to replace. It should be held in by a few screws and a connector plug. Getting to it is usually the challenge, though. You will need to remove the rubber door boot from the around the outer door opening to access behind the front case. You do not need to remove the boot completely. Just the outer portion that fits around the door opening. This should give you easy access to the latch and connector(s). Make sure you unplug the machine prior to servicing. I hope this answers your question.
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we have had a look and have managed to drain the water what we think it was is the lock broke during a wash which ended the wash halfway through (thus leaving the water inside) the machine doesn't work now as its not locking. are these easily replaceable?
Thanks
Anthony
hello again we fitted the new lock but the door locked light is still flahing and its still not running do you know any other options?
Thanks
Anthony
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