Lexmark X5150 All-In-One InkJet Printer Logo
Posted on Jan 27, 2009
Answered by a Fixya Expert

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I receive out of paper message with paper loaded and ready

I have tried everything I can think of. I remove existing paper and reload fresh paper. I fan the paper, slap it on the desk, nothing works. Thought about cleaning the rollers - but there is no ready access to do that. Help please.

Walt Nagel


1 Answer

Anand Kumar

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  • Master 2,035 Answers
  • Posted on Jan 29, 2009
Anand Kumar
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Try these steps :

1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.

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How to fix Epson WF-4820 that does not recognize the paper cassette being inserted?

If you have problems feeding paper, try these solutions:

·Make sure the paper cassette is inserted in a proper way.

·Check the paper size and type settings properly you loaded.

·If paper does not feed correctly, remove and reload it in the cassette and adjust the edge guides. Make sure the paper stack is not above the tab on the edge guides inside the cassette.

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How do I clear a paper Jam

Try either of the following methods to clear the paper jam. The operator panel displays the Ready message when the jam is cleared.Method A:
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It's a possible hardware issue in the feeding mechanism. Try to remove the cartridges from the printer then close the cover. Remove the sheets of paper. Unplug the printer from the power source. Wait at least 30 seconds before plugging back the printer to the power source. When the printer's ready, reload the cartridges. Load some paper but don't overload as this may send wrong information to the printer. Have the paper guides lightly touch the sides of the paper, thus avoiding shifting of paper when it feeds. Let it print an alignment page and do some test prints from computer. If problem persists, I strongly suggest you contact Lexmark Technical Support to further investigate the problem. Thanks.
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Hi!

First of all try fanning the paper before using it. Try using new paper. On humid days, old paper gets heavy and wet and printers have problems feeding it. Some paper is too flimsy. Printers can jam and misfeed due to gummy or misaligned rollers. If changing paper doesn't help and it keeps jamming then follow this procedure:

Make sure the printer is turned on and ONLINE. DeskJet printers have just one indicator light for on. Make sure it is lit. Laser printers usually have two indicator lights. One is next to the words ONLINE and must be lit in order to print. Lasers should also display the READY message if they have a display panel. Check the cables connecting the computer with the printer. Turn it off and back on again. You might have a paper jam inside the printer. Remove all paper from inside and reload paper. It will resolve the issue you are facing with.

Please do rate this solution as FixYa and revert for further assistance.

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