We just received a replacement washer and dryer after having had defective/non-fixable ones after only 6 months. We had the mamager order brand new machines.
I attempted to do laundry today and am getting an F20 error, despite the hoses being connected correctly. I read and re-read the manuel and then contacted service, where the "washer specialist" was unable to find an F20 code in her book. I read her the description I had in my manuel. She was unable to provide any assistance, ststing the machine appears defective. This is extremely frusterating as we waited for service, the delivery.
Has anyone had this experience with this code? Any advice?
Thanks.
Get a F11 error, can you help, happens often, will not allow to open the doorGet a F11 error, can you help, happens often, will not allow to open the door
I have the same problem with my HE5t washer. Our water pressure is not low and you can see water filling the washer and it just shuts off. We checked the hoses and the screens and they seem to be clear of any obstruction.I have the same problem with my HE5t washer. Our water pressure is not low and you can see water filling the washer and it just shuts off. We checked the hoses and the screens and they seem to be clear of any obstruction.
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If you hear a humming/clicking sound from motor area you more than likely have a bad motor.
Try this test out to see if u have weak windings or relay on motor.
Open the dryer door and turn by hand the drum while machine is on ON position. And you or someone else presses the door engagement switch in. If it starts up then u have bad windings OTHER WISE CHECK FOR A LOOSE WORN BELT
Hello. I recommend that you replace the entire plug and cord with a new one. The one that shorted is one of the two hot wires. It could be that the plug was faulty or had a weak spot in it. Joe
I am having the same problem. I think there is a design problem. They have tried to fix mine 3 times (replacing the dryer with a new one on the first try!) My dryer is only years old. I'm so disappointed with Sears and Kenmore.
Check that there is 240 volt at the plug as sometimes a breaker will be weak on one side and only produce 120 volts which will let the drum spin but produce no heat
The F70 and F71 error codes on this model of washer indicates a communication problem between the user interface control board and the central control unit (main control board). These error codes can sometimes be caused by a power surge or glitch through the electrical lines. Try unplugging the washer to completely disconnect electrical power. Wait 1 minute and then plug the washer back in to the see if the fault code clears. If it does, then the washer may work normally.
If the code reappears, then you could have a wire harness connection problem, a failed user interface control board or a failed central control unit. I recommend calling a service technician to properly diagnose and repair this type of problem so that the correct component can be replaced.
Be sure your unit is plugged into a 3 prong grounded outlet as well.
F71 is a "heatbeat failure" which means that your front interface control board is shorted and will need to be replaced. it's actually fairly easy to replace and can definitely be done by yourself. To access the part, just pull the unit forward and remove the 3 screws coming in from the back of the top panel. Remove the top panel by pulling it back, up, and off. Then remove all the screws going into the top of the control panel. Remove the dispenser drawer and remove the screws coming in through the dispenser. Remove the screws coming from the inside of the dryer going forward into the control panel, then remove the control panel (it's just clipped in on the bottom. After that you can disconnect the wire harnesses to the front interface control board and replace that part.
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Washers n dryers usually require some balancing after a move to the new area, and when you lift the washer on a dolly, you lift it from the rear. Assuming you've already tipped the washer slighlty to one side, checked the bottom for which side has the most metal underneath. This is best done with 2 people. Do the same with the dryer. The braces are used to help balance or to keep from tipping when the machine was packed inside a large box.
Check that there is water coming from water supply, if not lines can be clogged or frozen.
If water is coming to the machine, but not entering into the drum, then it is a faulty inlet valve, or a faulty control, have parts tested and replaced.
I have a Kenmore HE5 Steam: after a power failure last week, now when you turn the dryer on and push"start" the cycle stops emediately and flashes PF...
Get a F11 error, can you help, happens often, will not allow to open the door
I have the same problem with my HE5t washer. Our water pressure is not low and you can see water filling the washer and it just shuts off. We checked the hoses and the screens and they seem to be clear of any obstruction.
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