Question about Kenmore Elite 45986 Front Load Washer

KENMORE ELITE HE5

We just received a replacement washer and dryer after having had defective/non-fixable ones after only 6 months. We had the mamager order brand new machines. I attempted to do laundry today and am getting an F20 error, despite the hoses being connected correctly. I read and re-read the manuel and then contacted service, where the "washer specialist" was unable to find an F20 code in her book. I read her the description I had in my manuel. She was unable to provide any assistance, ststing the machine appears defective. This is extremely frusterating as we waited for service, the delivery. Has anyone had this experience with this code? Any advice? Thanks.

Anonymous Dec 16, 2007

Get a F11 error, can you help, happens often, will not allow to open the door
emmitdanger Sep 16, 2008

I have the same problem with my HE5t washer. Our water pressure is not low and you can see water filling the washer and it just shuts off. We checked the hoses and the screens and they seem to be clear of any obstruction.

1 Answer

Anonymous

Possible low watewr pressure or slow fill. Regards Engineer

Posted on Jul 30, 2007

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