I have a new cartridge in it but it still says no cartridge in it...I have reset,rebooted,unpluged,removed and replaced the cartridge to no avail,please help! I am thinking of taking out the printer and rerunning the program all over again to see if that helps. I have a APC surge protector on the computer,but we have had some bad storms here in Florida lately. Could that have anything to do with it?
What happens when you put the old cartridge back in?? Does it still say NO cartridge?
Posted on Jul 21, 2007
It could be damaged from power surges, however, I still would be inclined to suspect the cartridge. Like CompuGuy suggested try replacing the original cartridge if you still have it and try again. If there is no chance look at the cartridge you?ll see electrical contacts that match up to contacts on the cartridge carrier. Inspect them all for damage and if you find nothing try cleaning them with a soft pink or white, non-residue/abrasive easer. If there is any oxidation on them that should remove it. Replace the cartridge and try again.
Posted on Jul 23, 2007
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Yes it's exact words are....Print Cartridge Missing.....and it is really in there! Thanks for trying to help.
Thank you to every body who tried to help me,I gave up and bought a hp printer instead...
We're having the same problem with ours. I tried the eraser trick and that didn't work. This is the 2nd time we're replaced our cartridge, we had no problem the first time. I even tried to put the old one back in but it still gives me the same message.
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