Lexmark Z735 keeps saying "no cartridge"

I have a new cartridge in it but it still says no cartridge in it...I have reset,rebooted,unpluged,removed and replaced the cartridge to no avail,please help! I am thinking of taking out the printer and rerunning the program all over again to see if that helps. I have a APC surge protector on the computer,but we have had some bad storms here in Florida lately. Could that have anything to do with it?

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Peggy Hicks Jul 22, 2007

Yes it's exact words are....Print Cartridge Missing.....and it is really in there! Thanks for trying to help.
Peggy Hicks Jul 24, 2007

Thank you to every body who tried to help me,I gave up and bought a hp printer instead...
Anonymous Mar 23, 2008

We're having the same problem with ours. I tried the eraser trick and that didn't work. This is the 2nd time we're replaced our cartridge, we had no problem the first time. I even tried to put the old one back in but it still gives me the same message.

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432 Answers

What happens when you put the old cartridge back in?? Does it still say NO cartridge?

Posted on Jul 21, 2007

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624 Answers

It could be damaged from power surges, however, I still would be inclined to suspect the cartridge. Like CompuGuy suggested try replacing the original cartridge if you still have it and try again. If there is no chance look at the cartridge you?ll see electrical contacts that match up to contacts on the cartridge carrier. Inspect them all for damage and if you find nothing try cleaning them with a soft pink or white, non-residue/abrasive easer. If there is any oxidation on them that should remove it. Replace the cartridge and try again.

Posted on Jul 23, 2007

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Help me !!

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Contact Lexmark here, to see if the disk is available.

If you do not have the disk you must download the software from Internet, follow instructions below,

Click here:Official Lexmark Drivers and Software

A web page will open, follow instructions, select model, select operative system etc., and click on download .
Chose to download the file in my documents when asked.
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Unplug printer USB.
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Plug back printer when prompted from installation wizard.

Note:some printer does not work on Vista

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