Question about iRiver H10 MP3 Player

2 Answers

Deleted files still on machine

I have managed to delete some songs from my player. Unfortunately, the folders (artist name, album names and songs) have not been deleted so they still show on the MP3 player(although if I try to play them, the titles are displayed but cannot play as the files themselves have gone). When I view the contents of the MP3 player on Windows Media Player (Vista version) the offending folders are not displayed so I can't delete them. Any help appreciated but please keep the explanations in simple language as I'm not an expert with computers.

Posted by Jeremy Dixon on

  • 2 more comments 
  • Jeremy Dixon Aug 05, 2007

    Thanks fo your suggestion.

    I have tried to do what you suggested but have not been able to.

    I have gone to computer and then right clicked on iriver.

    The options that come up are

    Explore
    Open
    Import pictures
    Create Shortcut
    Rename
    Properties

    I have scrolled through them all and cannot see a format option.

    There is a format option when I open the iiver icon in Windows Media Player, but this is in faint text and the computer does not do anything if I click on it.

    I am working on Vista, so I don't know whether that makes a difference.

    Jeremy Dixon

  • Jeremy Dixon Aug 06, 2007

    Hi,

    I don't have an icon which says "browse" specifically. I have tried "explore" which I assume (perhaps wrongly) is the same.

    The folders that have music in them come up. However, the problematic files do not appear on the computer - they only appear on the MP3 player itself.

  • Jeremy Dixon Aug 07, 2007

    I can't see the window you mentioned through doing this. The iriver comes up as "other devices" but I can't do anything with it. It is possible that tese solutins might work with XP, but Vista seems to be quite different. Thanks for trying. I will repost the problem as you suggested.

  • Jeremy Dixon Aug 07, 2007

    have managed to delete some songs from my player. Unfortunately, the folders (artist name, album names and songs) have not been deleted so they still show on the MP3 player(although if I try to play them, the titles are displayed but cannot play as the files themselves have gone). When I view the contents of the MP3 player on Windows Media Player (Vista version) the offending folders are not displayed so I can't delete them.

    Any help appreciated but please keep the explanations in simple language as I'm not an expert with computers.

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I'm assuming you're using a 5 or 6GB H10 so you need to update the firmware for Vista "compatibility", you can download the updater from www.iriveramerica.com/support/hd/h10_5-6gb.aspx. However the advice about formatting the device is correct, the devices file system has not been updated by media player to reflect changes so the player thinks the files are still there, you may be better off using iRiver music manager which you can download from www.iriveramerica.com/download/iRiver_Manager_v316sp.exe you will want to install/run it in Windows XP w/SP 2 "compatibility" mode. Compatibility is in inverted commas because Vista is a compatibility issue, just generally, Microsoft really do produce poor quality products at premium prices and the sooner more people gain day to day experience of using something, anything else, preferably Mac OS X, the sooner more people will realise just why geeks are so down on Microsoft. With any new version of Windows don't switch until at-least Service Pack 1 has been released and even then check the forums first.

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Posted on Sep 02, 2007

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Jeremy, I think the actions below will remove the offending data/folders 1. Connect the player to your pc 2. double click on "My computer" 3. Right Click on the player's icon 4. Choose Format That should be it. Let me know if I can be of further assistance. D.

Posted on Aug 04, 2007

  • Anonymous Aug 06, 2007

    I see.
    Try this: Click Browse and then try to format (using the right click) each of the folders.

    Let me know how it goes.
    D.

  • Anonymous Aug 07, 2007

    My bad, I meant explore :-)
    One last thing I can think of. try doing the following:
    1. click on my computer and see which drive your mp3 is on (D:,E:,F: etc)

    Now click on Start - > Run (on the bottom right end of the opened pane and type "Format Q:" (Where Q is the Drive your MP3 is on, as mentioned earlier).

    I really hope this will work. If not I suggest asking for another opinion (it's over my league I''m afraid)

    All the best,
    D.

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