SanDisk Sansa e260 MP3 Player Logo

Question about SanDisk Sansa e260 MP3 Player

4 Answers

Not enough space for music db. please free 6mb

I started to format my sansa e260 and cancelled it mid-way. now when i turn it on it says "not enough space for music db. please free 6mb." now my computer wont recongnize it, so i cant run the system reseter thingy. it even display that message when i plug it into the computer, and then it connect, but wont charge.

Posted by jon doe on

  • 8 more comments 
  • idenhs Nov 22, 2007

    I have got an sansa m240 and get the same error

  • Aimee Jan 07, 2008

    I have the same problem and also my computer wasn't recognizing the player. I tried uninstalling the player from the device manager, now it is completely dead. I called tech support and I have to take the back off to get a number from the inside for them.

  • Anonymous Jan 24, 2008

    i tried the firmware upgrade program but it says, "ERROR! Application failed to read the version details" also the recovery program says, "Sorry, we are unable to recover your sansa device." the only way i can get it to workis if i put a miniSD in it.

  • wakalaka_3 Feb 02, 2008

    My Sansa e260R says the same thing. However when i connect it to my Vista the screen goes white with gray zig-zags . I don't know what to do but I've had it since September so I think I still have the warranty.
    I've tried the suggestion below as well in addition to several other methods of formatting or recovery mode and such.Any ideas?

  • lauritaluna Feb 13, 2008

    Have all of the problems mentioned before, but when the player in on playforsure mode it appears to be connected but the computer does not recognized it, however the player says it is connected

  • cathremus Mar 03, 2008

    I tried the solution given. I get to recovery mode okay, but when I try to run the software I get an ERROR! message saying "Application failed to read the version details". What to do? :l

  • Vikas_India Jul 18, 2008

    I am facing the same problem with Sansa player (Sandisk)

    "not enough space for music db. please free 6mb problem"

    On google I found a suggestion to format it.

    However I am unable to format it as my player is not being recognized by my system.

    I tried connecting it to both my laptop and desktop. Both systems didn't recognize it.

  • Anonymous Aug 27, 2008

    Well, I've have my Sansa for almost 2 years now, I think. The other night, I put more music on it with WMP. I listened to it for a while by plugging it into my cassestte adapter, which is hooked up to my stereo, but that's besides the explanation. It worked then. But when I tried it the next day, it gave me that message. So I plugged it in, checked to see if the files were on it using My Computer, and they were. So I re-synced all of it back on. Still no luck. I want to format with WMP, but the "format" option is faded (won't let me click it).

  • lapettit Apr 19, 2009

    I turn on my sansa and it says "not enough space for misic db. please free 90MB" I googled it and found a suggestion to format it.

    However I am unable to format it as my player is not being recognized by my system either. This just started outta the blue. It is a 4 GB and it not full. No functions work now.

  • Anonymous Mar 20, 2014

    Just download music now the device won't cut on it says no enough space for music db please free 200mb


4 Answers


  • Level 1:

    An expert who has achieved level 1.


    An expert that has over 10 points.


    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer


PLace the Sansa in Recovery Mode, plug in, and see that the 16MB FORMAT icon appears in Windows Explorer.

Right click in the window, and create a new folder named sansa.fmt


Drag and drop the sansa.fmt folder into the 16MB FORMAT partition. Right-click and select eject.

Unplug, and see if it will automatically format.

Thanks to neutron_bob

Posted on Aug 10, 2009

  • catapitter Feb 21, 2011

    WOW!!! Thanks for that!!
    I wasted nearly a day last week trying to bring my e280 back to life.
    Your post helped me fix it in about 2 minutes.
    I've got a few new "better" players but I'm still loving this old player and was on the verge of throwing it out.
    Thanks again!!



  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that got 5 achievements.


    An expert whose answer got voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 155 Answers

Hi, can you access the menus of the player? If you can try change the settings to MSC and format your player using the my computer window. :D hope this helps

Posted on Jul 22, 2007


Try to follow this:

Please copy and paste the following link into your web browser address bar, and then click Go or press the Enter key. When prompted, choose the option to save the file to your Desktop.

Once you have downloaded the file, please follow these instructions.

1) Double click on My Computer so that you can see it on your screen.

2) Turn the player off.

3) On the top of the player is a Hold switch, move it to the right (toward the headphone jack) so you see Orange.

4) On the left hand side of the player is a Record button, press and hold while connecting the player to the computer. Continue holding the Record button until you see a new icon under My Computer called 16MB FORMAT. Once you see that icon you may release the Record button.

5) Double click the file you downloaded earlier and run it. Follow all of the on-screen instructions, and when you get to the prompt where it asks you whether you would like to Format it, choose Yes. Once it is done, click Finish.

6) Disconnect the player and look at the screen. Several things will be displayed, and when you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

7) Turn the player on and watch the screen. If you see a Refresh Database Fail error, you will need to follow steps 1-7 again until you do not get the error. If it does not work the first time, it could take up to 3 times for it to work.

Posted on Dec 01, 2007

  • mali_tennis Dec 21, 2010

    omg!!!!!!!!! it workssssss....tnx alotttttt




Posted on Dec 01, 2007

Add Your Answer


Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:


When i turn the player on it says Not enough space for music DB Please free 6 MB. But it says in the info Memory 0MB and Free 0MB

Connect to your computer copy music to a folder and save as whatever name you give it Then format Check the folder with the music in it to see if there is a file thats not MP3 delete it if there is one then replace the musicto the sansa keep about 6MB of free space

Not enough space?

Format the player from the Sansa itself - directions are in the manual - and reload songs onto the player.

Music DB?

You have put too many songs on the device.

It needs some free space to create the Music Database or the Artist, Album, Song information.Generally between 6 - 10 MB for each GB of music on the device is sufficient.

If it shows up in My Computer, you can manually delete some files from the MUSIC folder.

If not, you can use the following software to erase everything and start over.

Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.

Best of Luck.

Please RATE my solution at the bottom.


"Please free 6MB for music DB" means that there is not enough MEMORY for the MUSIC DataBase. Therefore, you cannot see the music on your device.

To resolve this, you need to delete music until your device is less than 6MB of being full.

Generally 10 to 15 songs should do the trick.

Best of Luck,

My sansa wouldn't work

The device needs 6MB free for each GB of music.

Delete about 10 or 15 songs and you should be all set.

Best of Luck.

I lost my free space@!!!

The error message says, please free up 6MB for Music DB (database).

Connect the device to your computer and remove several songs. Restart the device, and you should be back to normal.

Best of Luck.

My sansa is messed up

It is referring to the "database", or the menus on the device. (i.e. - songs titles, music, artists) It needs at least 6MB of free space on the device to create this. If you freed up what you think is 6MB, it may not be enough. Even though you have a 2GB player, there is only 1.85 of usable space on it. So try deleting some more tracks. If not, format the device and start over. Right click on the device in My Computer and select format. Best of Luck.

Sansa e280r "not enough space for music db. please free 6mb."

Switch your Sansa E260 to its Recovery Mode:

1. Make sure the player is powered off
2. Enable the "Hold" switch (located on the top of the player). You would know it's enabled when you see the "orange-colored" surface
3. Press the "Record" button. Make sure you keep it pressed while pressing on the "Menu" button.
4. keep your fingers pressed on these 2 buttons until the E260 LCD screen displays "Welcome to Recovery Mode"
5. Connect your E260 to your computer. (Just a reminder: The minimum Operating System requirements for a Sansa E200 player is Windows XP and above)
6. Double-click on "My Computer" and you would see your Sansa E260 appear as a "16 MB" drive. Note: If you do not see that "16 MB" drive/partition, please repeat steps 1-6.

Next, Apply the firmware for the E260 (your player should be connected to your PC at this time):

Step 1:
Use this link to download the firmware for your Sansa E260 (for better results, please save this file on your "Desktop":

Step 2:
Double left-click on the downloaded file, and follow the on-screen prompts. The file will automatically re-flash your player and format it as well, thereby clearing all possible file/system corruptions that may have occurred which caused the player to keep resetting.

Step 3:
When the process is complete, unplug your E260 from your computer, and please make sure you disable the "Hold" switch

Step 4:
Power up your E260 and 90-99% of the time, it would boot up successfully. If not, try to repeat steps 1-4 again.

I hope this helps.
Not finding what you are looking for?


Ask a Question

Usually answered in minutes!

Top SanDisk Audio Players & Recorders Experts


Level 3 Expert

597 Answers

Steve Nordquist
Steve Nordquist

Level 3 Expert

982 Answers


Level 3 Expert

2511 Answers

Are you a SanDisk Audio Player and Recorder Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides