I just experienced the same problem, but it took me 10 minutes to get it working again. When you look inside the tape rack, you see on the left side in the middle a little mechanical arm which you can press down for about 1cm when you release it again the rack opens completely
Good luck Robert
Make sure the hand strap is loose and allows the door to open completely - mine seemed like it was open all the way and it wasn't - loosened the strap and opened it a fraction of a milimeter more and the mechanism then functioned propertly again.
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It could be a couple of different issues. These things could help.
(1) Power OFF the camera, remove battery then replace the battery, power up the cam and try to eject tape again. Nothing? try...
(2) Gently press inward on the tape cover with both thumbs a few times. Then, while pressing gently inward with one hand, press the release/eject-tape function until you hear a click or release sound. Then, if it doesn't open automatically, gently "help" open the hatch.
If it remains stuck, after follwing these steps a few times it would be my guess that perhaps the camera has been dropped in a way that jammed the mechanism controlling the eject function.
TIPS that may prevent having eject problems: When loading tape, be sure to insert the tape correctly and slowly, makeing sure the tape is placed properly. Gently press on the specific location indicated to close the tape holder, and wait for the tape to "seat" properly before closing any other part of the tape cover or hatch mechanism. Taking a few extra seconds when loading the tape can save extended frustration later.
unplug then remove the top cover press down on the cassette release and remove the tape then rewind the part of the tape still sticking out by hand push in the button on the side of the cassette to open the cassette cover
A lot of people have this problem. Before you post, look around.
Anyway, I was able to call xbox 360 customer support. We did the troubleshooting but it still would not work, so they took my xbox 360 in for repairs. I would not try to fix it on your own because it might negate the warranty.
In case anybody read this.... I have a GS-36 that would not eject the tape. I removed all the screws from the bottom and pulled the bottom plate off. Then I fidgeted with the mechanism near the eject button towards the front of the camera. In my case it had just become stuck and needed to be gently pried open. Tested it a bunch of times with tape - seems to be o.k.!
I had the same problem. First, depress the reset button, located on the camera body (where the LCD screen closes over it). It is hard to see at first. It is important that the camera be set to the OFF position. When the camera is whirring after the reset, then hit the EJECT button so the tape comes out. Take the tape out and insert it back. That's it. My camcorder worked fine and let me record or plaback once I followed those steps.
A similar thing happened to me - I took it to panasonic service centre to fix and unbelievably the problem was that the HAND STRAP was quite tight (I have small hands and set it snug) and prevented the door from openeing just another milimetre more, and thus caused the carriage to 'jam'. Loosening the hand strap and opening the door allowed the tape carriage to move properly again. This was a great relief (although I still had to replace the carriage mechanism a few months later.....due to reset button message)