My mother's Insignia NS-32LCD won't turn on after she got a static shock trying to turn it off. The Insignia light alternates between red and blue, like many other visitors to this website have reported. I am trying to follow some of the reccommendations on this site regarding the capacitors or power board, but I can't get the back of the TV off. Does anyone who has done this have step by step instructions they can offer on removing the back first of all, and maybe instructions on replacing the power board? I'm more concerned about getting the back off first.
Re: How to remove the back from Insignia NS-32LCD?
I unscrewed all the screws in the back, detached the tv from the base, and was able to get the back off. I ordered a new power supply board and will install it to see if it fixes the problem with the tv (won't turn on, insignia light alternates between red and blue). I didn't notice any problems with "swollen" capacitors, so if the new power board fixes the problem I'll update this website.
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This set should still be under a manufacturers warranty. This set has a board that is very hard to get. Do not let them tell you to wait, or you will wait and not get the set repaired. You need to call and have them repair or have them replace the set before the warranty runs out. If you do you will have a hunk of junk.. Good Luck
WIth the set only 7 months old, it should still be under warranty. The problem now is that by opening it up, you effectively have voided the warranty. That being said, the problem is that a problem has been detected internally and the set shuts down to prevent further damage. The first suspect is the main power supply board. I would try for warranty service first. If that is not available a local service shop should be able to take some measurements inside to detemine whether the power supply is not working correctly or if the suply is being told to shutdown. WIth what little info is available here and not being able to examine the actual unit, remote diagnosis will be difficult.
If you've done the flash light test, it could be the inverter board became defective but it could also be that the power supply does not provide the +24VDC to the back light inverter board.
If you could do the +24VDC test using a voltmeter then we can say for sure that the back light inverter board is defective.
Let me know if you need further assistance.