Question about Jabra BT8010 Wireless Headset

3 Answers

Earhook design is not dependable

My earhook keeps falling out of it's socket on the headset. Each time it falls out it gets a little easier to come out the next time. shouldn't the earhook attaching socket hole have some sort of capture indent in it to hold the earhook piece in place?

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  • Anonymous Jan 17, 2009

    Same problem, contacting jabra

  • Anonymous Jan 20, 2009

    It seems one earhook of the two is too flexible to be able to stay on your ear. The other one is more stif and holds to your ear a lot better. It seems a better design or a fixed earpiece would have been better. I'm calling Jabra tomorrow to see if they will send another ear hook. THe device itself is nice, only if it would stay on my ear.



3 Answers

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I called Jabra and they immediately mailed a new earhook to me... I had it in my mailbox in about a week. Everything seems to work a lot better. Chalk one up for great customer relations from Jabra...Not many questions asked other than where to send it.

Posted on Mar 13, 2009

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I own this headset as well.
I found the best thing is to not bend the earhook too often or they the metal wire inside will break and to offset the earhook from sliding out of the post due to the rubber expanding is to...,
Are you ready for this , rough solution but works is to wrap a small piece of chew gum around the hook at the very end but not too much that it comes above the edge of the insert
It really works though not permanent but it works for a long time

Posted on Jul 29, 2009


Question: How long have you had it? If you're still within the first 30 days of purchase you can return it for a new one. If you're outside the 30 days, call Jabra. I don't even own one yet but I've called them twice for product info and each time they were more than courteous in answering my questions. I've read other reviews where Jabra has worked with customers even to the extent of replaceing the device. Hope all goes well! By the way, how do those ear loops fit? I read one review that said they weren't comfortable.

Posted on Jul 28, 2007

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