Question about Canon MV960 Mini DV Digital Camcorder

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Camcorder will not connect to PC

My Canon MV960 will not connect to my PC, this is my second camera within 6 months. I have a firewire port installed on PC (Win xp)and all correct connectionn cables. PC has been checked by manufacturer and firewire port is working properly. Camera's did work initially as I have downloaded some video from camera. But now unable to connect. Can connect using USB ports and save video from multimedia card but quality very poor. Please, has anyone had this problem or is there an ongoing fault with this video camera's DV port?

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  • Managhan Feb 15, 2009

    I have exactly the sam eproblem! Tried a friends Canon camera (slightly older model) and it worked just fine. I have tried new Firewire cables and card to no avail.

  • babrown115 Feb 17, 2009

    I have exactly the same problem, The firewire connection recently failed on both my DVD recorder and PC. Although I purchased camcorder almost two years ago I have not until recently used it very much. I now have to resort to using the AV connection instead of the firewire one which is ok for the DVD recorder but not for the PC as the relies on a firewire connection. I am thinking of contacting Canon (020 7724 7622) Customer care to seeif they can help. It seems to me that there could be an inherent fault with this particular camcorder and if this could be proved it is possible Canon would be obligated to either repair or replace it free of charge under The Sale of Goods Act.

  • upohar Mar 17, 2009

    After connecting thru' firewire just fine for about 6 months, my Canon DV960 suddenly became undetectable by my PC. I have so far tried to connect using 3 different PCs without any success. I would be immensely grateful for any solution to this problem ?



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Posted on Jun 25, 2008



SOURCE: PC does not see camcorder when connected via firewire port

apparently I get wind from researching this issue that it's not the camera, it's not the cable, it's not your computers' hardware, that this is an issue with windows directly. I have the same camera and several other systems with 1394 (firewire) ports, and this camera used to work when I had windows xp service pack 1.

Posted on Sep 26, 2008


  • 435 Answers

SOURCE: Cannot transfer from camcorder to computer.

make sure you are using 4 pin to 4pin firewire which looks like this:

After connecting,
Switch on the Cam.
Open Windows Movie Maker and import video from device.


Posted on Mar 10, 2009

old marine

old marine

  • 2277 Answers

SOURCE: FireWire for camcorder mini dv

Go to this link. Click on "Frequently Asked Questions" and then click on the appropriate link (#4). Basically, once the firewire cable is connected, make sure that the camcorder is in the playback mode, is turned on, and you see "DV IN" on the LCD. If all that is happening, your computer/software should be able to "see" the camcorder and download the video.

Posted on Aug 21, 2009

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I have a Canon 7.4V video camera and want to connect my camera to the computer. How do I do that?

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  3. Turn on the digital camcorder by moving the POWER switch to the VTR position.
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Download Itune player to view videos

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Go to this link. Click on "Frequently Asked Questions" and then click on the appropriate link (#4). Basically, once the firewire cable is connected, make sure that the camcorder is in the playback mode, is turned on, and you see "DV IN" on the LCD. If all that is happening, your computer/software should be able to "see" the camcorder and download the video.

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hello pratt123

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