Computers & Internet Logo

Related Topics:

Posted on Jan 27, 2009
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

Laptop video failure

I have a Dell Precision M60 laptop. The other day the screen just went blank and the computer crashed. I was able to reboot after a minute or so into setup but the screen started showing grey, blank, vertical lines, then black and white dots and finally nothing at all at which time the computer appeared to have copletely crashed. The screen is fine for it has occasionally worked for a brief period before the line appear. What part could be causing the problem? Any ideas?

  • 2 more comments 
  • fjsd50 Jan 27, 2009

    Thanks. Problem is the same with external monitor. If I could identify the specific chip on the Dell Precision M60 MoBo, an electronics technician friend of mine is equipped to heat the part and reset it on the board (if it is a problem of it becoming loose). We tried heating and resetting the chipsets and it worked fine for more than 15 minutes, even booting into windows XP Pro perfectly but then after we reassembled the computer the problem returned. We now do not know if we hit on the broblem or what.

  • fjsd50 Jan 27, 2009

    There are few of these Dell Precision M60 systems here in Colombia so I doubt it unless I can find a cheap one on the internet. Any other tests I should do or parts that could be causing this problem? If I have time I will be disassembling the computer again tomorrow and trying again but I am intrigued because I did get it to work fine once before the reassembly. Was it a fluke? Did I touch something that was loose and then loosen it again when I reassembled? What could it have beeen?

  • fjsd50 Jan 27, 2009

    It is definetely a hardware problem. Do you have any suggestions where else I might post this problem and get prompt assistance like I got from you? Whatever your reply, thank you very much - you have been most helpful.

  • Anonymous May 11, 2010

    it sounds like your display might have gone out on your motherboard. Can you try to hook up an external monitor. And after it reboots try to select display modes Fn + F4?? Or something along those lines. It will be in the Function keys row and have a pic. of two little monitors on it or something similar. If no display on the external monitor then chances are you will have to buy a new system or at least a new motherboard, which is no easy task to repair. But if you let me know the brand of computer you are running I might be able to find a website that could give you some directions

×

1 Answer

Anonymous

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

  • Master 413 Answers
  • Posted on Jan 27, 2009
Anonymous
Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Master:

An expert who has achieved Level 3.

Joined: Dec 18, 2008
Answers
413
Questions
2
Helped
195369
Points
1049

Sounds like you may have "hit the problem" But to me sounds like the chip itself is no good anymore. Any chance of getting a chip off another board and replacing it?

  • 1 more comment 
  • Anonymous Jan 27, 2009

    might want to check the solder leads or contacts(whatever they are called) the little metal things on the bottom of the board to ensure they are not touching anything metal causing them to short or ground out. Also make sure the ribbon to the LCD on the laptop is locked into the plug on the mobo. As for software I'm not sure you could always try loading the drivers again but this definitely sounds like a hardware issue.

  • Anonymous Jan 27, 2009

    try to figure out what kind of graphics card you have and google it. Then look through the replies and start reading the forums. This is usually how i research anything i need. Other than that you can try to look at the top experts in this category and see if they have any more recommendations

  • Anonymous Jan 27, 2009

    you can also try this site and see if you can find anything useful

    http://laptoprepair101.com/laptop-tips-a...


×

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Can't use old laptop computer Dell Precision M60; Windows XP password lost-no way to open to gain access to computer. Would like to reset password.

Boot computer Into safe mode. Open command prompt type this.

Net user *
PRESS ENTER
net user (your user name) *
ENTER NEW PASSWORD
ENTER NEW PASSWORD AGAIN
DONE
2helpful
1answer

The laptop boots, but the screen is much too dim to be seen. It is a Dell Precision.

try holding the fn key in the bottom left and pressing the up arrow. fn and up and down arrows are for brightness
0helpful
1answer

Can't find an M60 17" screen replacement. Where do you get one?

Hi there please click on the click and you can buy your Dell M60 17" screen.
LINK - click here.

Thanks.
2helpful
2answers

Can send music from precision m60 to phone via bluetooth.how do i send from phone to m60 cant find device how do i turn btooth on on m60

You can find a bluetooth trigger button in your laptop it will be symboled like this ))).((( or else with your laptop kit they will be providing you a pen drive (bluetooth dongle)shaped device using that you can transfer the datas. or else you can install a bluetooth dongle device with your laptop to transfer datas.2de5851.jpg
0helpful
2answers

Laptop New LCD Screen Cycling Colors

It's probably the wrong screen, cable ,or inverter; in spite of what the repair shop tells you .
Also, sometimes the cable gets pinched if not installed carefully, or the cable connector may need to be re-seated.
Is your laptop a Dell Precision M60 ? I'll see which screen it's supposed to have.
0helpful
1answer

How to rebot dell laptop

Usually three ways.

Start-turnoff computer-reboot

Three finger salute aka hold down CTRL and ALT and then press the Delete key. That will either bring up task manager where you can select reboot or it will just reboot if you press it again (depends on os version)

Hold down the power button.

Depending on your model there may also be a reboot button that you can poke. It is usualy hidden on the bottom somewhere.
0helpful
1answer

Dell Precision M60 won't start up

Without battery connected it wont work. Better buy a new batterry connect it and plug it for charging for 8Hrs conitnuosly without switching on the laptop. 
0helpful
1answer

Blank screen with cycling colours (no BIOS; no POST)

Try running diagnostics. Tap F12 repeatedly on the dell logo till you get the boot device menu. Choose diagnostics. Go through it.

If it doesnt even pull up the diagnostics, you can follow this walkthrough from dell's website.
1helpful
1answer

Dell M60 LCD screen stopped working

Hi,
Based on your troubleshooting, it certainly is the lcd that we are having problems with. It can be the cable or a back light problem. first try to reseat the cable. use this manual to guide you. http://support.dell.com/support/edocs/systems/wsM60/en/UG/index.htm

if it doesnt work, try to call dell. they have a grace period of 5-10 days from expiration date of warranty. if still no luck, call spareparts 800-3573355. purchase the lcd from there and install it yourself using the manual i gave.

hope this helps.

thanks.
Not finding what you are looking for?

436 views

Ask a Question

Usually answered in minutes!

Top Computers & Internet Experts

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...