HP OfficeJet D145 unable to print or scan

When I try to print "scanner failure turn off and on again" shown on screen

Anonymous Apr 01, 2014

when the commanad given to print the printer shows massage that sensor failure unable to print

2 Answers

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2,985 Answers

Reinstall the software for a start. If you are still getting scanner failure the HP technical support on the HP web site. If it is a hardware failure then you will be buting a replacement - there is no repair option unless if is recent when a free replacement may be possible.

Posted on Jul 20, 2007

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98 Answers

It could be the bulb. Sometimes disassembling the scanner and thoroughly cleaning the glass and mirror will help.

Posted on Jul 20, 2007

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