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Re: HP OfficeJet D145 unable to print or scan
Reinstall the software for a start.
If you are still getting scanner failure
the HP technical support on the HP web site.
If it is a hardware failure then you will be buting a replacement - there is no repair option unless if is recent when a free replacement may be possible.
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All over the web the concensus seems to be disassembly and cleaning bulb, mirros and/or the glass and a calibration strip. Mine has the same error, and I'm gonna try the cleaning those locations. This forum mentioned a disassembly procedure for the D145, I hope it's the same for the 7100 series (7140XI) I'll post back my success.