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Question about Kenmore 44072 Front Load Washer

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417.4405200 not spinning at the end of wash cycles

I?m stuck, and desperately need help. The washer completes wash cycles, but never spins. After performing the diagnostic test from the washer tech data sheet, I get error code E43 (Control Board problem) the washer does spin in the diagnostic test. I ordered a new control board, replaced it, same result. I then ordered the speed control board, same result. I have performed a continuity check on every wire in the washer, both vacuum tubes are clear;and the pressure switch closes and opens when i apply pressure and release the pressure (the water level is correct) the pump is clear and pumps the water out. However One of the Shock Absorber, air, stabilizers is broken (on back order until the end of the month) should be here the 31st. Any ideas ???? Thanks in advance De_fender

Posted by Johnny Hunter on

  • 3 more comments 
  • Johnny Hunter Jul 21, 2007

    No, the washer was not loaded when I preformed the diagnostic. however I have been washing cloths and then using the last step of the diagnostic test to spin the cloths out.

  • Johnny Hunter Jul 23, 2007

    the Wax motor is bad in the door lock/ switch assembly. new switch assembly on order.

  • toyman75 Dec 19, 2007

    same exact trouble, same test. have not replaced wax motor/switch yet. is this a common defect?

  • Anonymous May 10, 2008

    My Brother had the same problem, and was fixed by replacing the door switch which contains 3 types of switches and something called the wax motor with a nominal resistance of 1500 ohms. Replace the switch for $38.00, and while at it replace the plastic knive on the door that pushes the switch in. The diagnostic manual is located behind the back cover near the motor inside the machine. You have to remove the screws and take the metal cover off the back to get to the manual. It explains how you can take control of the microprocessor and control all the processes with the buttons on the front of the machine

  • Anonymous Jan 15, 2009

    Tech has changed door switch and 3 motor control boards and one main control board and after 4 months thought I had problem fixed only to have it come back again. Started on one cycle of heavy clothes and progreesed to not spin clothes on any cycle at the end of the wash only. Washes and rinses in all cycles but does not spin in any cycle and clothes end up wet. Appears to drain but clothes are wetbecause of not spinning.


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Does the washer was loaded when you make the diagnnostic test ?

Posted on Jul 20, 2007

  • Anonymous Jan 23, 2013

    Tried both empty and with a load of laundry. Exact same results.


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