Please help I turned on my phone and it says " SIM PUK1.after hitting some number it comes up with Enter New Pin,then Repeat New Pin.I need help to get my phone in working order again.thank you.

PUK stands for Personal Unblocking Key. This is a uniqueeight-digit code specific to your SIM card. This is required when the PINnumber to unlock your mobile phone is entered incorrectly 3 times. You are thengiven 10 attempts to enter your PUK code. If an incorrect PUK code is enteredafter the 10th attempt, you will block your SIM card permanently and willrequire a new SIM card from your mobile phone provider.
PUK codes can be obtained through the following ways -The PUK code is in your SIM card documentation Starter Pack.If you do not have this then -Please contact your phone service provider.
Your cell phone service provider can give you the PUK code once you give themyour account details and they have confirmed your identity.For details to obtain the PUK code for the SIM card, pleaseclick on this link and follow my instructions.
http://www.fixya.com/support/r5705889-puk_code

You can get the PUK Code from the service provider and Unlock it........

you have entered the pin code wrong 3 times now you are required to enter a puk code to reset the pin code. 

The puk code is sim card spesific it comes with the sim card when you get it or you can get it by calling your phone service provider of the sim card to get the puk code. 


if you have entered the puk code wrong too many times you will make the sim card useless and you will have to contact your phone service provider for a new sim card, it will probably cost.

Hi everyone

Every PUK code is unique so nobody can tell you your PUK number, but i will tell you what you can do!
1) If you still have your packet that your Sim Card came in, you should find your PUK number in there, if you don't have the packet, please read bellow.

2) You must get a phone that is on the same network as your phone and call the networks Customer Care and ask them for your PUK number, they will ask you for your phone number, then they will tell you your PUK number. Once you have done this, you will be able to reset your Pin number so you will be able to go into your phone again.

Please also remember to give this solution a FixYa! rating if it helps you.

Kind regards
Dustin Ellse

Hi everyone

Every PUK code is unique so nobody can tell you your PUK number, but i will tell you what you can do!
1) If you still have your packet that your Sim Card came in, you should find your PUK number in there, if you don't have the packet, please read bellow.

2) You must get a phone that is on the same network as your phone and call the networks Customer Care and ask them for your PUK number, they will ask you for your phone number, then they will tell you your PUK number. Once you have done this, you will be able to reset your Pin number so you will be able to go into your phone again.

Please also remember to give this solution a FixYa! rating if it helps you.

Kind regards
Dustin Ellse

hi

as youve entered the puk code, it asks for the new pin code, the default code was 1234 right? so if you are going to try the new pin code yu can either invent a new pin code or just enter the default code.

hope this helps.

Complete information :
The SIM card protects your subscription and not the phone from unauthorised users. If you change SIM cards you can still use your phone with a new SIM card. Most SIM cards are blocked at the time of purchase. If your SIM card lock is on you have to enter your PIN (Personal Identity Card) every time you turn on the phone.

If you enter the wrong password three times in a row the SIM card gets blocked. This is indicated by the message PIN Blocked To unblock this you need to enter your PUK

Note:
card (Personal Unblocking Key). Your PIN and PUK is supplied by your service provider. You can edit your PIN and select a new four to eight digit number

• If the Message Codes do not match appears when you edit your PIN you entered the new PIN incorrectly.
• If the message Wrong PIN followed by Old PIN appears then it means that you have entered the old PIN incorrectly.
  

To unblock your SIM card:

1. When PIN Blocked appears enter your PUK > OK
2. Enter a new four to eight PIN > OK
3. Re-enter the new PIN to confirm > OK
   

To edit your PIN:

1. > Settings > the General tab > Security > Locks > SIM Protection > Change PIN
2. Enter your PIN > OK
3. Enter a new four to eight digit PIN to confirm > OK
   

To turn the SIM card On /Off

1. > Settings > the General tab > Security > Locks > SIM Protection > Protection and select On or Off
2. Enter your PIN > OK
   

First of all don't put some unknown pin numbers because it gives u three turns after that it will completely block ur sim.If u allready do that,get to ur service provider and get a new sim by paying some money,if u donot Get ur sim number which is printed on the sim.Call ur service provider,give them ur sim number and get PUK1 and PUK2 and enter them as they are requested by phone

try PUK code 05607773 then make your new pin code