Reformatted computer worked while now recives faxes wont print
Has been working fine then had to have computer fixed and when reinstalled worked ok. now it will not comunicate with computer, have been able to use it and fax out or recive faxes but now i recieve fax but doesnt print them only blank pages same with copy. when try to reinstall and prints allignment page it prints in blue only squares, slashes and says problem printing allignment page remove tape from cartriges or trouble shoot. cartriges are almost new, have tried removing dried ink, taking out putting back in. it was working ok until i moved from one place to another. reconnected usb, unplugged let set. restarted computer. help i use this alot.
thanks
sheryl shipley
Uninstall all of the software and go to this link http://downloads.lexmark.com/cgi-perl/downloads.cgi?ccs=229:1:0:439:0:0 install the updated version of your printers software and let me know what happens.
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did you try the copier function?if you can copy documents then the scanner is good,well if it wont works you cant print neither..but as you said you get a print out.reinstall it carefully and slowly..the logic board has no problem,just focus on the driver..
ok..first try to make a copy and check if it copies fine or not..
if it copies then hardware is working fine..
turn off the laptop and unplug the USB cable..
turn on the laptop and wait for 5mins and then connect the USB cable..once the USB cable is connected do not try printing..wait for the hardware to get installed..
and then go to the printers folder and check if the printer icon says 0 ready..if it says then try printing..that should work
Goto the Lexmark site and get the right driver. make sure you have the right model fax and operating system. This appears to be the wrong printer driver.
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