Audioport doesn't work

Do you have the AC adapter plugged into a live outlet and have you turned on the speakers? Make sure that the speaker signal cable is plugged into the correct port on your computer (the lime green port on a desktop). Check that the correct audio driver is installed for your computer. (With Windows 8, use the Device Manager to check. From the Start Screen, type in Device Manager. Click on Settings and then select Device Manager. Alternatively, Windows key+C on the desktop. Select Settings and then Control Panel. You can find the Device Manager under System and Security or Hardware and Sound.) Scroll down to the Audio devices. Expand the section and look for a red triangle with an X or a yellow triangle with an exclamation point. Try updating the driver (check with the manufacturer of your computer for the latest driver). Even if you don't see the error triangle, try reinstalling the latest driver.

Next check if the speakers work on another computer. If they don't work, the audio cable may be damaged. Try a different set of computer speakers on your computer.
If other known good speakers do not work and the correct audio drivers have been installed, check the audio output devices. Go to the Control Panel > Hardware and Sound page (as described above). Choose Manage Audio Devices. Check if the HDMI port is set as the default audio device. Disable it for a bit (right click on the device) . Sometimes when a new video card is installed, the audio device defaults to this port. This messes up the drivers for the regular audio.) Reboot the computer and then try reinstalling the audio driver. Reboot again.
If it still fails, there is probably something wrong with the audio device hardware. If you are using an add-on sound card, try disabling it and using the motherboard audio device. (A number of add-on sound cards didn't work well with Win7 or Win8. The on-board audio drivers worked better.) If you are using the motherboard audio on a desktop, try an add-on sound card. (Check for Windows 8 compatibility (drivers) before selecting any card.)

I hope this helps.

Cindy Wells

check in setting control panel under sound

The USB port is damaged, or missing the driver for that port, check device manager.

Check to make sure it is not manually muted, if that doesn't work make sure your speaker wires are connected properly in the back of the radio and speakers work also. If it is run through an amplifier, make sure the amp works and the speaker wires are connected properly too! Don't forget to check gain on the amp too!

Hello,

This can often be as simple as the speakers being unplugged, plugged into the wrong jacks, or powered off, so don't overlook the obvious and check to be sure. Also check the volume controls in Windows or your application to see that they are turned up and not muted. When you are sure the volume is turned up, the speakers have power and are plugged in, and the speaker configuration is correctly identified in Windows (some audio hardware uses a proprietary mixer control for this job), you need to verify whether the problem is with the speakers or the sound card. Connect different known-good speakers and see whether they work. If they don't, the issue is in the sound card-possibly the configuration of the card is incorrect or the card itself is defective. The first thing to try is clearing the ESCD in the BIOS Setup. This essentially forces the plug-and-play routines to reconfigure the system, which can resolve any conflicts. If this doesn't help, try removing and reinstalling the sound card drivers. Finally, if that doesn't help, physically remove and replace the card from the system. You might try replacing it first in the same slot and then in a different slot because timing issues can sometimes exist from one slot to the next. If that doesn't work, you must try replacing the card. If the sound "card" really isn't a card but is integrated into the motherboard, first try the ESCD reset and driver re installation. Then, if that doesn't work, you have to try disabling the integrated sound and perhaps installing a replacement card.

I hope one of these solutions help.

If you are using speakers on a desktop computer, the first thing to try is to test your speakers on a different computer. If they still don;'t work, then it's time to replace them. If they do, then there a few things to do.

You would first have to test the speakers on a different audio port & see if that makes a difference. If it still doesn't work, the next few steps will also apply if you are using a notebook.

Check to make sure that the volume is all the way up and NOT set to mute.



After making any adjustments to the volume, try playing any media file & see if the media player volume is also correctly set (cranked up, NOT muted).

(*) In the event that it comes up with an error, read it: it might say something about not having a sound device installed. If it does, then you will have to download the audio drivers from the Manufacturer's website (You will need to type in you computer's Service Tag in the website to skip to the downloads page where you would look for the Audio Drivers category); if not, see below.

If you have Windows Vista or Seven with either HD audio or HDMI-capable display, right-click on the volume icon near the system clock and choose Playback Devices.



Something like this should come up:



Make sure to select the CORRECT DEVICE. If your computer is connected to an HDTV, choose HDMI. If it's a notebook computer, choose Digital Output. Otherwise, select SPEAKERS as seen above.

If all else fails, you will have to uninstall then re-install the sound drivers.
In Windows 7 or Vista, click on start & type "Device Manager" in the Start Search box and click on the Device Manager icon that appears in the results list



For Windows XP, Click on Start -> Control Panel -> System.
The System Properties window pops up; click on the "Hardware" tab then click on "Device Manager"



In the Device Manager window, open the Sound, video and game controllers.
Right-click on your audio device and choose "Uninstall"



When prompted, restart your computer. It should work after that. If it does not, it will provide an error message that will determine the actual cause of the problem. You may end up downloading the drivers as detailed in the (*) section above.

If the drivers will NOT install and says there is no compatible hardware, then the audio device has stopped working & will need to be replaced. Any other error would pertain to the operating system and would be a completely different issue.

I'm assuming that the previous audio drivers have been uninstalled. The card must be made aware that you have speakers and/or headphones plugged in. First open Control Panel > Sounds and make sure the volume is set at maximum and the correct setup is selected - stereo , desktop speakers. Then take out whatever you have plugged in it, reboot the pc, wait for everything to stop (antivirus update, the launching of all the programs) then open the C-Media Power Mixer and verify in there that all the volumes are at maximum. Then connect the plug in the green socket of the card - a popup should appear to ask you what you plugged in. If it doesn't then you will have to do it manually:

1. Check the Audio icon on the task bar if muted. If yes Unmute Go to start > control panel > sound. and make sure that nothing is muted.


2. Sound Diagnosis refer this photo


3. Re install the audio drivers. LINK
4. If steps 1-3 don't work, then take your speaker to your friend's computer and see if it works there? if yes then something is wrong in your computer system, if no, then something is wrong in those devices.
Refer to this image below. From your speaker the 3.5mm jack should be plugged at back of I/O ports LINE OUT.


Thank you for posting hope this helps..

go to control panel-sound-default audio device & check which device is enabled as default device. In case of HD audio remove the speaker jack & reinsert, if that port is selected as default audio then you should get an immediate message saying 'audio jack plugged in'.

1. • 1 Make sure that your computer and speakers are plugged in, have power and are turned on. If the speakers are plugged in but don't appear to have any power, plug them into a different outlet. Some speakers are self powered and use a USB cable to supply power. Make sure that the USB cable of your speakers is connected securely to the USB port of your computer.
     
   • 2 Retest the sound. If you still don't have any sound, make sure the cable connecting the speakers to the computer (known as a 1/8-inch TRS cable) is plugged into the green audio output jack on the PC.
     
   • 3 If you're using self-powered USB speakers, remove the USB cable and plug it into a different USB port. If you're using outlet-powered speakers and have a working set handy, replace the suspected non-working speakers with the working pair to test.
     
   • 4 Navigate to the Microsoft Fix It troubleshooter (windows.Microsoft.com/en-US/windows/help/no-sound-in-windows) to automatically detect and fix sound playback or hardware problems. If that doesn't work, proceed with the next step.
     
   • 5 If you have an add-on sound card and none of the hardware or software fixes helps, you may have to replace the sound card. If you use on-board sound, it will probably pay to purchase an inexpensive sound card rather than a new motherboard. Check the system BIOS to determine whether you have inadvertently disabled your on-board sound.
     
   • 6 Navigate to the "Start" menu and select the "Control Panel" and "Sounds and Audio Devices." Then click the "Volume" tab. If everything is grayed out, proceed to Step 7. If the "Mute" box is checked, uncheck it. In "Device Volume," make sure that your volume level is set to a comfortable volume level for your speakers.
     
   • 7 Click the "Sounds" tab. Under "Sound Scheme," determine whether "No Sounds" is selected. If it is, click "Sound Schemes." A drop-down list will appear. Select "Windows Default" as the scheme. To test your sound now, click on a sound listed below the "Program Events" window. The sounds will be indicated by a small "Speaker" icon located next to them. Left-click the sound once, then click the "Play" button. If you still don't hear sound, proceed with the next step.
     
   • 8 Click the "Audio" tab. Under the "Sound Playback" option, make sure your sound card is selected as the default playback device. Usually, only one device appears here, unless you have multiple playback devices installed.
     
   • 9 If everything is grayed out, you either do not have a playback device installed or your drivers are corrupted and need to be replaced. Drivers help hardware and software function together. Fix this by reinstalling the appropriate drivers. Do this by navigating to the "Start" menu and right-clicking "Computer." Then select "Properties" from the drop-down menu. Click the "Hardware" tab and then click the "Device Manager" button. The Device Manager will open.
     
   • 10 Look for either a red X or a yellow question mark listed under "Sound, Video, and Game Controllers." If a red X appears, right-click the device with the X and select "Enable" from the pop-up menu. Test your sound at this point. If a yellow question mark appears, right-click the device, click "Properties" from the pop-up menu, and then click the "Driver" tab on the window that appears. Next, click the "Roll Back Driver" button to roll back to the previous drivers that were functioning correctly. Restart your computer when prompted.
     
   • 11 As a last resort, you can uninstall and reinstall the device. To do this, right-click the device and select "Uninstall" from the pop-up menu. Restart your computer. Windows will automatically detect and install your audio device upon boot-up. If you still don't hear any sound from your computer speakers, contact a qualified computer technician.