Canon imageCLASS D320 Digital Copier Logo
Sunstate Embroidery Posted on Jul 18, 2007
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Dark Copies This machine is a problem. I have cleaned what I can see inside the copier. But everytime I make a copy it has lines and large dark spots on it. The problem has been getting worse. Thanks In Advance, Jim

  • 5 more comments 
  • Sunstate Embroidery Jul 19, 2007

    What about if the black marks are part of a double image. The lines and makes are clearing and it shows another image above the real one.
    Its a copy of the first but not as clear.

  • Anonymous Dec 05, 2007

    copies come out dark and with lines. I have not known how to try to fix the problem

  • Captain Jim Jan 15, 2008

    The paper is dark almost looks like it is burnt.

  • Anonymous Jun 08, 2008

    I have a lines, after printing

  • Anonymous Nov 04, 2008

    I would like to clean underneath the glass. How do I go about doing this? How and which section do I detach.

  • ohsac1965 Nov 08, 2008

    Dark lines when I make a copy

  • Anonymous Mar 12, 2014

    canon 2830hello sir my machine photo copy light i want darkness so how to dark copy setting

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  • Expert 58 Answers
  • Posted on Jul 19, 2007
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Jim, A couple of things: 1. OEM (Canon original) toner cartridge or remanufactured/compatible? The first place to start is always with the toner cartridge when image problems occur. Pull the cartridge out and draw back the drum cover. Check to see if the drum is a nice "clean" blue color or if the lines and spots are on it like you described. (These two areas should be handled by someone with experience in copy service) 2. The next thing would involved cleaning under the copy glass. Build up from dust, etc causes a "fogginess" that makes the machine try to adjust the intensity of the exposure lamp to conpensate for this. 3. Also could be a bad upper fuser roller if you started having any paper jams when to paper exits.

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It depends... never use a Reman cart in these machines... only use sharp...especially if the machine is under warranty.

Does this happen when,
Using the Doc Feeder
When making copies from the Glass
Or when you print from a computer (assuming you print from a PC)

If you print something and this happens then it is inside the machine
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Take a few pieces of large white paper and cover the entire glass surface... make a copy is the line there? If so see the answer above... if not then close the top and make a copy with no paper on the glass... is that black line there.. If so then your top needs adjustment...

One more test
If you make a copy using the doc feeder, this black line only occurs when making copies with the doc feed, clean the **** glass, and try again...

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2-remove drum and clean inside of machine look for strip of light, clean for toner
3-if cpying from an automatic feeder, and it does it from there ONLY then lift ADF and clean the small strip of glass.
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