It wont allow me to download music

My sansa wont work. for some reason it wont show up anywhere on the computer. i can connect it to the computer and it will charge, but it will not let me add songs. it's like the computer cant read the sansa anymore. please help....

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32 Answers

Try hard resetting it. Thtas putting all the settings back to manufacture like. Maybe that'll help. To do that just hold the power button for 15 seconds

Posted on Jul 19, 2007

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