Xerox Phaser 8560MFP Laser Printer Logo
Posted on Jan 26, 2009
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Xerox Phaser 8560 display error

The display on our Phaser 8560 is having issues. Sometimes the text on the display is backwards, sometimes it's upside down, and sometimes the display doesn't work at all. The printer still prints, but if there is an error, a paper jam, etc., you can't figure out what the problem is because the display screen isn't working correctly. Is there a way to reset the printer or troubleshoot this issue? I think our warranty has already expired.

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  • Posted on Jan 27, 2009
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There is a known issue with that display. Call 1-800-835-6100 and tell Xerox you have a problem with the diaplay, They should replace it free.

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  • Posted on Jan 29, 2011
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The display panel has gone bad and must be replaced. This video shows you how to fix it. Very easy and no tools required. I hope it helps ">

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  • Posted on Jun 16, 2011
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I get error code 08,007.41:859 - and can"t get it to print or do anything except the blinking light flashes green, yellow, red,
on and on. Please help! Jan O.

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Related Questions:

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Error message on xerox 8560 09,038.46:13269

Go to the Xerox.com website and follow the troubleshooting aid to these types of faults.
Good luck.
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ERROR MESSAGE PHASER 8560 09,006.41:150694

9,006.41: The magenta ink melt heater is On, but ink is not dripping.

Manually verify that the ink stick is able to advance in the ink loader chute. Check for broken or wrong type ink cubes.

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Xerox 8560 error code 07,007.40

That error signifies a problem with the printhead tilt, you need to replace the Process motor camshaft pivot kit, part number 8560-Z2.
http://www.iteminconline.com/8560-z2_8560-z2-xerox-8560-process-motor-camshaft-kit.htm
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I have an error code on Xerox Phaser 8560... this is 07.010.43:24198...please i need a help....

The Xerox website doesn't say exactly what this means, except it indicates that is not a user serviceable issue. You should turn off the printer and contact service centre. Here's the reference page from Xerox support website.
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Xerox error code 09,038.46:350??

Hi. The error code you are referencing is referring to Black Ink Stick Count Failure.
  1. Make sure you are using Phaser 8500 ink sticks
  2. Make sure the ink sticks slide properly
  3. Remove any broken or partial ink sticks from the ink-loading bin
If the fault code is still displayed you will need to contact support to schedule a service call.

Please check out the online support at www.xerox.com\support
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P/N FOR pHASER 8560 DISPLAY PANEL

P/N for Phaser 8560 printer is 802K93650
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Phaser 8560 error code

Most likely you are using generic ink or ink not made for that specific machine. The black ink is the one causing the problem. the printer will then need to be reset.
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Booklet Printing

It indicates a driver error.
Try going to xerox.com and loading a different driver.
at Xerox.com click support and drivers
at the search box enter phaser 8560 and change the driver you are using.
PS drivers sometimes have glitches. Reload a new driver and i suspec that will resolve the issue.
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