None of the buttons are working except the on/off button.. The phone turns on and off. I can receive a call, flipping open the top cover and answer. It works. IF THE TOP COVER IS ALREADY FLIPPED OPEN WHEN A CALL COMES, I WONT BE ABLE TO ANSWER. ALSO I CANNOT MAKE A CALL, OR DO ANY OTHER FUNCTION THAT NEEDS PUSHING ANY BUTTON.
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Possible there is damage to the pad or the base board. Unless this is opened and cleaned the board damage cannot be confirmed. Also use a hair dryer to warm off any moisture that can cause this malfunction
Yeah, I got the exact problem too with my V9 and I eventually found out that it was about the small button located the right side of it (one of the smart button) it stucked inside and it keept all the other buttons away from working then I opened it and got it done.
Unfortunately, there is probably nothing short of replacing the phone or internal hardware that will fix this. Was it dropped hard, or did it get wet or anything like that?
I assume you have taken the battery out and put it back in, but if not definitely give it a shot. Also, run your fingers over each button and key, and see if any feel off a bit. You may have a button stuck down, which really freaks the RAZR out.
Hopefully this will be something easy for you to fix, but if the phone is still under warranty definitely give your carrier a call to see what your options are for hardware repair or replacement.
The problem with you radio is the ribbon cable,this part connects the face to the main board.you get it from pacparts.com
parts number is 168795211
you can try to replace it by you own,just becareful with the front button because they may fall dow when you open the face.
This one is tough one. It soundslike you have lost the connection between the flip face and the main head unit. I suggest you pull the head unit and get it to a bench for closer investigation. Look for and tears in the connecting wire harness between the Flip control, and the main Unit.