Display not lighting up

• • 1. Step 1 Read the display on the electronic oven controls, where the clock and timer normally appear. If the display reads "CLN" while the "Door Locked" light is on, the Kenmore range is in self-clean mode. When the Kenmore range is in self-clean mode, you must stop the cleaning process before the door will unlock.
       
    2. Step 2 Stop the self-cleaning process by pressing and holding the "Stop/Clear" button for three seconds. The oven lock should disengage after three seconds. In some cases, a malfunction between the control panel and the locking mechanism prevents the door from unlocking.
       
    3. Step 3 Hold the light switch for several seconds if the "Stop/Clear" button fails to unlock the range door. Engaging the light switch for several seconds resets the entire locking mechanism and overrides the "Stop/Clear" button.
       

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When washing heavily soiled loads, do not overload your washer in order to assure good cleaning results.
•
To add a forgotten item:
1. Press the Power button.
2. Press the Start/Pause
3. Wait for the door lock light to go out (Immediately).
4. Add the item, close the door, and press the Start/Pause
The door safety state continues for 15 seconds and the cycle is restarted.
ensure thorough cleaning,
To
Try washing bedding, towels, undergarments,
contact using the ActivFresh
GETTING STARTED
1. Load your washer.
2. Close the door.
Z_
Push the laundry into the drum completely to prevent the laundry from being caught in the door or
....... from falling out of the drum.
3. Press the Power button.
4. Add detergent and additives to the dispenser (page 20-21).
5. Select the appropriate cycle and options for the load (page 14-16).
6. Press the Start/Pause
7. The Wash Indicator light will illuminate.
8. The estimated cycle time will appear in the display.
The time may fluctuate to better indicate the time remaining in the cycle.
The actual time required for a cycle may differ from the estimated time in the display depending on the
water pressure, water temperature, detergent, and laundry.
9. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a
quick drain.
,
When the cycle is complete, the door lock light will go out and "End" will appear in the display.
•
DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see
"Loading your washer" section (page 13).
•
When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
continues.
•
Pressing Power button cancels the cycle and stops your washer.
•
The pre wash, wash, rinse and spin indicator lights will illuminate during those portions of the cycle

there is a chance that your door lock has failed

Print the following infore for future ref if you wish. How it works is simple tage a look at it in Motion
Component Test Procedure Results
Electronic
range control
F1−1 –Upper Oven >650°F with door unlocked.............................
F1−2 –Lower Oven >650°F with door unlocked.............................
F1−3 –Upper Oven >950°F with door locked.................................
F1−4 –Lower Oven >950°F with door locked.................................
F1−7 –Membrane switch is not responding ...................................
F3−1 –Upper sensor is shorted at (< 100 ω) or
open at (>5 K ω) ...............................................................
F3−2 –Lower sensor is shorted at (< 100 ω) or
open at (>5 K ω) ...............................................................
Check actual upper oven temperature,
if > 650°F check sensor.
Check actual lower oven temperature,
if > 650°F check sensor.
Check actual upper oven temperature,
if > 950°F check sensor.
Check actual lower oven temperature,
if > 950°F check sensor.
Check membrane switch for connection or damage.
Check upper sensor, harness, and connections
Check upper sensor, harness, and connections
Engineering
Test Mode
Press BAKE pad.
Enter 100°F using the number pads.
Immediately push and hold BAKE pad for appropriate oven
approximately 3 seconds.
This mode can also be entered by pressing the hidden pad
for 3 second located to the left of the lower oven light pad.
Used to view the actual oven temperature for both ovens at all
times, even when an oven function is active.
This mode will also display the current fault code for 5
seconds in the time digits.
Fault codes
accessed
through
Engineering
Test Mode
F0−0 –No fault .................................................................
F1−5 –Upper hardware failure within control ....................
F1−6 –Lower hardware failure within control.....................
F1−8 –Shorted key in membrane switch ..........................
F1−9 –Internal communication errors within control .........
F1−A –Upper latch switches ............................................
F1−B –Lower latch switches.............................................
F1−C –Upper door switch.................................................
F1−D –Lower door switch.................................................
F1−E –Sensor input not calibrated ...................................
F1−H –EEPROM error .....................................................
F1−L –Temp in ovens are the same for long period .........
F1−N –Internal voltage on control not working .................
F9−1 –Upper lock switch is not correct.............................
F9−2 –Upper unlock switch is not correct.........................
F9−3 –Control does not see upper door lock....................
F9−4 –Lower lock switch is not correct.............................
F9−5 –Lower unlock switch is not correct.........................
F9−6 – Control does not see lower door lock ...................
EE –Control cannot read E-PROM. Unit will shut down.
Default from factory
Replace control
Replace control
Check membrane connection
Replace control
Check latch wire harness
Check latch wire harness
Check lock wire harness
Check lock wire harness
Verify sensor is operating properly
Replace control
Verify sensor is operating properly
Replace control
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Check lock wire harness, and lock switch
Disconnect power for 60 seconds. If EE reappears, replace ERC
Test Mode This mode must be activated within the first 5 minutes of
power up.
Press BROIL and CANCEL pad for approximately 3 seconds.
If oven temperature is greater than 400°F, the Test Mode
cannot be activated or will abort if active.
Press and hold individual pads for 4 seconds to activate.
Display will have dashes in all segments to indicate the mode is
active.
Upper Bake: Energizes upper bake element
Lower Bake: Energizes lower bake element
Upper Broil: Energizes upper broil element
Convection Bake: Energizes convection fan
Upper Oven Light: Energizes upper oven light
Lower Oven Light: Energizes lower oven light
Upper Clean: Energizes upper motorized door lock
Lower Clean: Energizes lower motorized door lock
Stop Time: Energizes Beeper
Cook Time: Displays error codes
Timer 1: Energizes ROM version
Timer 2: Energizes EEPROM version
Keep Warm: Cooling Fan
Clock: All display segments light
If functions do not perform as specified, replace ERC
Oven
temperature
adjustment
Push BAKE pad.
Enter 550°F using the number pads.
Immediately push and hold BAKE pad for appropriate oven
approximately 3 seconds.
To decrease or increase oven temperature. Push AUTO SET
pad until negative or positive numbers appear. Oven can be
adjusted from -35° to +35° (-37.2° to + 1.6° C) in 5° F (2.7° C).
To avoid over adjusting oven move temperature -5° each time.
Push OVEN CANCEL button.

If you need further help, reach me via phone at https://www.6ya.com/expert/dan_73bbd84fe1d95b61

Try turning the power off to the appliance for several minutes or un plugging it.

I solved my own problem...
The machine stopped due to either a heavy load or clogged drain. I cleaned the drain (by taking pannel off the front of the machine). Then, the machine wouldn't cycle and it said "door locked" but the door wasn't locked. Basically, you have to let the machine finish a complete cycle (whether or not it actually does anything). Every time the start/pause button flashes, push it to have the machine try to start. This will eat away at the time. Eventually it will finish the cycle and say 0:00. Now it should run. This can take up to 2 hours so be patient!

Try unplugging for 2 minutes and if display looks the same, then theres and elec. issue.

hi..the reason for ur problem is the
display button.There is a display button
available on the top next to the power button.
Make sure that the display button is turned on,
if ur display button is turned off,ur displayscreen
doesn't appear.It will look black.
check this out..
thank u..

As most these washers use the same control board.
try some of the troubleshooting you see here :

http://www.fixya.com/support/t364216-whirlpool_duet_ht_ghw9400pl0
The main relay (black one on the right of board ) may be at fault in your issue.
these boards have bad solder joints in most all cases.
If its still in warranty it time to call them.
If you open it please post pics.

Hold the lock button for 3-5 seconds...