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Question about SanDisk Sansa e200 MP3 Player

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My sansa is stuck on refresh database

Its stuck on refresh database and when i plug the usb into the computer it doesn't read it so i cant even add or erase data off of it. It also doesnt let me go to menu or nothin only thing i can do is turn it on and off

Posted by Luther Burks on

  • Anonymous Dec 27, 2007

    I have the same problem and nothing I have tried has helped

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Anonymous

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  • 14 Answers

Turn it to recovery mode by putting it on hold, while off, and holding the record button along with power until it go's into a screen with a black background and white text. Then update it with the updater. You can get it here: http://sandisk.com/Retail/Default.aspx?CatID=1376 NOTE: Updater will NOT work on windows vista. Good luck and i hope this fixes it! Have a nice day!

Posted on Jul 18, 2007

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Stucked at Refresh database

When the Sansa reads "refreshing database," what it is doing is going through all the songs you've loaded on to it, pulling out the "tag" information (Artist, Album, Song Title, Genre) so it can add this information to its own database which it uses to display the songs to you in its menus.

If it gets stuck during this process, usually it's because of a corrupt song file, or a song file in a format it doesn't understand.

Note that the e280 is only able to play MP3 and WMA audio formats. If you've loaded a different type of audio file onto your Sansa, you'll need to remove them.

If the songs you've recently loaded have all been MP3 and/or WMA, you may have loaded a corrupted file onto your Sansa. Try removing the songs you recently added, and see if the problem goes away.
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Some songs or files with extension device can't read, so it takes so long/infinity to refresh. Plug the device to pc, format it.
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Refresh Database

This is happening alot aparently, Sandisk is telling everyone to just reset it but that aparently isnt really working. only suggestion is to set the USB mode to MTP and try it.
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