My sansa is stuck on refresh database

Its stuck on refresh database and when i plug the usb into the computer it doesn't read it so i cant even add or erase data off of it. It also doesnt let me go to menu or nothin only thing i can do is turn it on and off

Anonymous Dec 27, 2007

I have the same problem and nothing I have tried has helped

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14 Answers

Turn it to recovery mode by putting it on hold, while off, and holding the record button along with power until it go's into a screen with a black background and white text. Then update it with the updater. You can get it here: http://sandisk.com/Retail/Default.aspx?CatID=1376 NOTE: Updater will NOT work on windows vista. Good luck and i hope this fixes it! Have a nice day!

Posted on Jul 18, 2007

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