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Re: I have lost the power cord and cannot find a source...
This product was manufactured in China for Euro-Pro and your power cord is available for that model. Just go to the following website: http://www.euro-pro.com/europro/default.aspx. Type in your model number in the parts search on the left side of the page. Your power cord is available for $9.95 plus s/h. I hope this information was satisfactory and please visit fixya.com again.
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I also have the 4320 and my problem was a reset button on the back, down in a hole.
My reset button is red. Also there is a safety swith on the rear where you slide the control
unit into the grooves, it has to be all the way down for it to work.