Question about Whirlpool Ultimate Care II LSQ9564J Top Load Washer

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Whirlpool washer problem with door

I believe that the door latch on my whirlpool washer is broken if I push it over it will start my machine but then if i open the door again the machine will not continue in the cycle. I know the door latch is a plastic piece as it has broken before, but we would like to change it ourselves this time but dont know how to lift the top of the machine to get at it.

Posted by sue simeon on


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Jeff Rockwell

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I believe you are talking about the lid switch. To replace follow these steps: 1. UNPLUG the machine first. 2. Remove the console. You will have one of two types of consoles with two separate methods of removal. a. The first type is a matter of removing the two end caps of the console by lifting up on the end cap from back behind the console and pulling towards you. The cap should just pop off. There will be a groove present on the top rear that you can gently pry with a screwdriver if you can't remove by hand. You will need to remove the philips screw under the end caps and the console will lift up. Be careful not to break the plastic hinges that hold the console in place. You can lift it up and lay it back over the rear panel in a resting position. b. The second type of console (usually found on some of the newer models) has a retaining clip under each end cap at the front corners. You will need to carefully slide a putty knife between the end cap and top of the machine from the front. Push in to release the retaining clip and lift up. This may be a little tricky trying to get both ends to release together. The console lifts up in the same manner as described before. Again, be careful not to break the plastic hinges that hold the console on. 3. You will find two brass colored clips under the console. Place a flat blade screwdriver in the clip groove on the washer top and push away from you. This will release the retaining clip that holds the case to the back of the machine. Remember how they came off, because you will need to put them back in. 4. Disconnect the lid switch plug from the connector. This is a white plug that is mounted physically to the washer top casing. 5. Lift the lid and place one hand under the front rim of the casing and pull up from the rear towards you. The entire casing should lift off the frame. 6. The lid switch is located on the right side of the machine in most washers. Some are located in the back on the left hand side. In either case they are fairly simple to remove. There should be a couple of mounting screws and a ground wire to remove first. Then the switch (with harness) should come off. You will need to carefully remove the connector from the casing by using a small screwdriver to release the tabs holding it in. 7. The new switch will install using the reverse order of the steps I just mentioned. 8. Placing the case back on the frame can be tricky. Lift the lid again and place one hand under the front rim of the casing. Looking down through the lid, place the front of the casing UNDER the frame first and slowly lower the rest to the back. There are two cleats on the frame that must line up with two holes in the casing. Once the casing lines back up on the frame, set it down all the way and pull the back up to meet the casing so you can place the brass retaining clips back in. Place the clips in the groove on the back first, then push down until they snap back into the hole on the washer casing top. You may have to use a little effort to get them back in. 9. Reinstall the console. I know this seems like a lot, but it should help you replace the switch. Getting the machine case to line back up is the hardest part of the procedure, but you can do it if you take your time. Let me know if you have any further questions.

Posted on Jul 17, 2007


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